About St Croix Hospice Lombard
Hospice overview and quality summary
St Croix Hospice Lombard is a for-profit hospice care provider in Lombard, IL, serving patients and families in Dupage County and the surrounding area. Medicare certified since 2005, St Croix Hospice Lombard has provided 21 years of end-of-life and palliative care to the community.
St Croix Hospice Lombard serves an average of 145 patients per day, covering 156 ZIP codes across its service area. 28% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
St Croix Hospice Lombard holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Lombard, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Below Average
CMS CAHPS Hospice Star Rating
St Croix Hospice Lombard has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Lombard, IL considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
86% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
66% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
77% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
66% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
76% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.5%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
St Croix Hospice Lombard's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
73.9% of St Croix Hospice Lombard's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
10.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
56.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
16.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
23.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
17.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$15,602
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
St Croix Hospice Lombard's patient population is primarily composed of individuals with stroke (33%), followed by cardiovascular disease (22%), cancer (19%), dementia (12%), other conditions (10%), respiratory disease (4%).
Care Settings
Where hospice care is delivered
St Croix Hospice Lombard delivers 28% of its care in patients' homes, with 50% in nursing facility settings, 22% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 145 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Doctors at St Croix Hospice Lombard
20 affiliated physicians
Dr. Cory Mellon, MD
Hospitalist
Dr. Vyjayanthi Atluri, MD
Geriatric Medicine
Dr. Patricia Stringer, MD
Internal Medicine
Dr. Weiser Cordero, MD
Internal Medicine
Dr. David Chiou, MD
Internal Medicine
Dr. Gurbax Saini, MD
Internal Medicine
Dr. Dipeshkumar Shah, MD
Internal Medicine
Dr. Mohina Gupta, MD
Internal Medicine
Dr. Eric Spratford, MD
Family Practice
Dr. Moiz Suhail, MD
Family Practice
Dr. Tom Klein, MD
Internal Medicine
Dr. Sachin Jain, MD
Internal Medicine
+ 8 more physicians
Dr. Jawwad Hussain, MD
Family Practice
Dr. Sandeep Kalra, MD
Internal Medicine
Dr. Mehul Shah, MD
Internal Medicine
Dr. Eric Mizuno, MD
Internal Medicine
Dr. Godwin D'souza, MD
Internal Medicine
Dr. William Hulesch, MD
Family Practice
Dr. Tom Woike, DO
Internal Medicine
Dr. Chirag Patel, MD
Nephrology
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About St Croix Hospice Lombard
What is the CMS rating for St Croix Hospice Lombard?
St Croix Hospice Lombard has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does St Croix Hospice Lombard primarily treat?
St Croix Hospice Lombard's patient population includes stroke (33%), cardiovascular disease (22%), cancer (19%), dementia (12%), other conditions (10%), respiratory disease (4%). This reflects the hospice's experience managing these conditions.
Where does St Croix Hospice Lombard provide care?
St Croix Hospice Lombard provides care in nursing facility (50%), patient's home (28%), assisted living (22%).
How large is St Croix Hospice Lombard?
St Croix Hospice Lombard serves an average of 145 patients per day and covers 156 ZIP codes in its service area.
How many doctors are affiliated with St Croix Hospice Lombard?
20 physicians are affiliated with St Croix Hospice Lombard.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·