About Advocate Hospice
Hospice overview and quality summary
Advocate Hospice is a nonprofit hospice care provider in Lombard, IL, serving patients and families in Dupage County and the surrounding area. Medicare certified since 1988, Advocate Hospice has provided 38 years of end-of-life and palliative care to the community.
Advocate Hospice serves an average of 328 patients per day, covering 266 ZIP codes across its service area. 80% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Advocate Hospice holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Lombard, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Below Average
CMS CAHPS Hospice Star Rating
Advocate Hospice has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Lombard, IL considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
86% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
74% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
68% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
72% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
76% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.8%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Advocate Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
65.2% of Advocate Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
12.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
46.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
13.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
39.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
4.4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$10,055
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Advocate Hospice's patient population is primarily composed of individuals with cancer (30%), followed by cardiovascular disease (20%), stroke (19%), other conditions (18%), dementia (8%), respiratory disease (6%).
Care Settings
Where hospice care is delivered
Advocate Hospice delivers 80% of its care in patients' homes, with 9% in nursing facility settings, 5% in hospital settings, 4% in assisted living settings, 2% in skilled nursing settings, 1% in inpatient hospice settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 328 patients per day.
Patient's Home
Nursing Facility
Hospital
Assisted Living
Skilled Nursing
Inpatient Hospice
Doctors at Advocate Hospice
20 affiliated physicians
Dr. Mandy Enshiwat
Internal Medicine
Dr. Kirill Zhadovich, MD
Internal Medicine
Dr. Ana Nowell, MD
Internal Medicine
Dr. Vyjayanthi Atluri, MD
Geriatric Medicine
Dr. Kelly Tan, MD
Internal Medicine
Dr. Irfan Siddiqui, MD
Internal Medicine
Dr. Nino Idoidze, MD
Internal Medicine
Dr. Andrew Incandela, MD
Hospitalist
Dr. Robert Zimmanck, MD
Internal Medicine
Dr. Dane Volden, MD
Hospitalist
Dr. Di Ma, MD
Internal Medicine
Dr. Yash Patel, MD
Internal Medicine
+ 8 more physicians
Dr. Sandeep Chandra, MD
Internal Medicine
Dr. Yasser Said, MD
Internal Medicine
Dr. Iris Celeste Kon Njewel, MD
Internal Medicine
Dr. Sindhu Kurup, MD
Internal Medicine
Dr. Mazhar Zaidi, MD
Family Practice
Dr. Brian Rubenstein, MD
Geriatric Medicine
Dr. Robert Jen, MD
Internal Medicine
Dr. Mojtaba Nadiri, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Advocate Hospice
What is the CMS rating for Advocate Hospice?
Advocate Hospice has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Advocate Hospice primarily treat?
Advocate Hospice's patient population includes cancer (30%), cardiovascular disease (20%), stroke (19%), other conditions (18%), dementia (8%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.
Where does Advocate Hospice provide care?
Advocate Hospice provides care in patient's home (80%), nursing facility (9%), hospital (5%), assisted living (4%), skilled nursing (2%), inpatient hospice (1%).
How large is Advocate Hospice?
Advocate Hospice serves an average of 328 patients per day and covers 266 ZIP codes in its service area.
How many doctors are affiliated with Advocate Hospice?
20 physicians are affiliated with Advocate Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·