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Hospice Care

Sharon S Richardson Community Hospice

Very Good4-Star CMS Rating

W2850 State Road 28, Sheboygan Falls, WI 53085

Non-Profit
19 Years Certified
181 Patients/Day

Contact Sharon S Richardson

(920) 467-1800Get Directions

W2850 State Road 28
Sheboygan Falls, WI 53085

About Sharon S Richardson Community Hospice

Hospice overview and quality summary

Sharon S Richardson Community Hospice is a nonprofit hospice care provider in Sheboygan Falls, WI, serving patients and families in Sheboygan County and the surrounding area. Medicare certified since 2007, Sharon S Richardson Community Hospice has provided 19 years of end-of-life and palliative care to the community.

Sharon S Richardson Community Hospice serves an average of 181 patients per day, covering 46 ZIP codes across its service area. 34% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Sharon S Richardson Community Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Sheboygan Falls, WI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since2007
CountySheboygan
Avg Daily Census181 patients
Service Area46 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Sharon S Richardson Community Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Sharon S Richardson Community Hospice among the higher-rated hospice providers serving families in Sheboygan Falls, WI.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave Sharon S Richardson Community Hospice a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
93%

93% of caregivers gave Sharon S Richardson Community Hospice a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
78%

78% of caregivers gave Sharon S Richardson Community Hospice a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
81%

81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
81%

81% of caregivers gave Sharon S Richardson Community Hospice a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
73%

73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
88%

88% of caregivers gave Sharon S Richardson Community Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
91%

91% of caregivers gave Sharon S Richardson Community Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.9%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.3%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.7%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Sharon S Richardson Community Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

42.0% of Sharon S Richardson Community Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

93.7%

Natl: 89.5%

51th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.7

Natl: 13.4

80th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9%

Natl: 9.2%

62th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

65%

Natl: 55.4%

67th pctl

Early Live Discharges

Patients discharged alive within 3 days

5.8%

Natl: 7.2%

45th pctl

Late Live Discharges

Patients discharged alive after enrollment

41.6%

Natl: 40%

64th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

1.1%

Natl: 8%

20th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.9%

Natl: 0.6%

93th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,784

Natl: $16,971

22th pctl

Patient Population

Primary diagnoses of hospice patients

Sharon S Richardson Community Hospice's patient population is primarily composed of individuals with cancer (30%), followed by other conditions (24%), cardiovascular disease (19%), dementia (12%), stroke (9%), respiratory disease (7%).

Cancer30%
Other Conditions24%
Cardiovascular Disease19%
Dementia12%
Stroke9%
Respiratory Disease7%

Care Settings

Where hospice care is delivered

Sharon S Richardson Community Hospice delivers 34% of its care in patients' homes, with 39% in assisted living settings, 21% in nursing facility settings, 2% in inpatient hospice settings, 1% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 181 patients per day.

Assisted Living

39%

Patient's Home

34%

Nursing Facility

21%

Inpatient Hospice

2%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Sharon S Richardson Community Hospice

What is the CMS rating for Sharon S Richardson Community Hospice?

Sharon S Richardson Community Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Sharon S Richardson Community Hospice primarily treat?

Sharon S Richardson Community Hospice's patient population includes cancer (30%), other conditions (24%), cardiovascular disease (19%), dementia (12%), stroke (9%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.

Where does Sharon S Richardson Community Hospice provide care?

Sharon S Richardson Community Hospice provides care in assisted living (39%), patient's home (34%), nursing facility (21%), inpatient hospice (2%), skilled nursing (1%).

How large is Sharon S Richardson Community Hospice?

Sharon S Richardson Community Hospice serves an average of 181 patients per day and covers 46 ZIP codes in its service area.

How many doctors are affiliated with Sharon S Richardson Community Hospice?

20 physicians are affiliated with Sharon S Richardson Community Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·