About Serenity Hospice Services, Llc
Hospice overview and quality summary
Serenity Hospice Services, Llc is a for-profit hospice care provider in Metairie, LA, serving patients and families in Jefferson County and the surrounding area. Medicare certified since 2001, Serenity Hospice Services, Llc has provided 25 years of end-of-life and palliative care to the community.
Serenity Hospice Services, Llc serves an average of 54 patients per day, covering 46 ZIP codes across its service area. 85% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Metairie, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Serenity Hospice Services, Llc a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
87% of caregivers gave Serenity Hospice Services, Llc a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
83% of caregivers gave Serenity Hospice Services, Llc a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
86% of caregivers gave Serenity Hospice Services, Llc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
97.3%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.3%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Serenity Hospice Services, Llc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
31.0% of Serenity Hospice Services, Llc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
85.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
45%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
32.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
5.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,309
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Serenity Hospice Services, Llc's patient population is primarily composed of individuals with cancer (37%), followed by other conditions (15%), cardiovascular disease (14%), dementia (14%), stroke (14%), respiratory disease (7%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Serenity Hospice Services, Llc delivers 85% of its care in patients' homes, with 6% in assisted living settings, 6% in skilled nursing settings, 3% in nursing facility settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 54 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Nursing Facility
Doctors at Serenity Hospice Services, Llc
1 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Serenity Hospice Services, Llc
What is the CMS rating for Serenity Hospice Services, Llc?
Serenity Hospice Services, Llc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Serenity Hospice Services, Llc primarily treat?
Serenity Hospice Services, Llc's patient population includes cancer (37%), other conditions (15%), cardiovascular disease (14%), dementia (14%), stroke (14%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.
Where does Serenity Hospice Services, Llc provide care?
Serenity Hospice Services, Llc provides care in patient's home (85%), assisted living (6%), skilled nursing (6%), nursing facility (3%).
How large is Serenity Hospice Services, Llc?
Serenity Hospice Services, Llc serves an average of 54 patients per day and covers 46 ZIP codes in its service area.
How many doctors are affiliated with Serenity Hospice Services, Llc?
1 physicians are affiliated with Serenity Hospice Services, Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·