About Guardian Angel Hospice
Hospice overview and quality summary
Guardian Angel Hospice is a for-profit hospice care provider in Metairie, LA, serving patients and families in Jefferson County and the surrounding area. Medicare certified since 2003, Guardian Angel Hospice has provided 23 years of end-of-life and palliative care to the community.
Guardian Angel Hospice serves an average of 31 patients per day, covering 48 ZIP codes across its service area. 77% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.
When choosing hospice care in Metairie, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Guardian Angel Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave Guardian Angel Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
88% of caregivers gave Guardian Angel Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
87% of caregivers gave Guardian Angel Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
83% of caregivers gave Guardian Angel Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
89% of caregivers gave Guardian Angel Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
91% of caregivers gave Guardian Angel Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
96% of caregivers gave Guardian Angel Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
95.5%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
91.5%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
92.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Guardian Angel Hospice's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
40.8% of Guardian Angel Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
84.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
19.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
0%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
48%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
24%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$14,651
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Guardian Angel Hospice's patient population is primarily composed of individuals with cancer (31%), followed by dementia (23%), cardiovascular disease (22%), other conditions (17%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Guardian Angel Hospice delivers 77% of its care in patients' homes, with 19% in assisted living settings, 4% in nursing facility settings. The hospice serves an average of 31 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Doctors at Guardian Angel Hospice
9 affiliated physicians
Dr. Lingling Du, MD
Hematology/oncology
Dr. Sara Fernandez, MD
Internal Medicine
Dr. Michelle Davis, MD
Family Practice
Dr. Charles Smith Iii, MD
Pulmonary Disease
Dr. Craig Ehrensing, MD
Internal Medicine
Dr. Andrea Lee, DO
Family Practice
Dr. Stephen Kantrow, MD
Pulmonary Disease
Dr. Jay St. John, MD
Internal Medicine
Dr. Vernilyn Juan, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Guardian Angel Hospice
What is the CMS rating for Guardian Angel Hospice?
Guardian Angel Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Guardian Angel Hospice primarily treat?
Guardian Angel Hospice's patient population includes cancer (31%), dementia (23%), cardiovascular disease (22%), other conditions (17%). This reflects the hospice's experience managing these conditions.
Where does Guardian Angel Hospice provide care?
Guardian Angel Hospice provides care in patient's home (77%), assisted living (19%), nursing facility (4%).
How large is Guardian Angel Hospice?
Guardian Angel Hospice serves an average of 31 patients per day and covers 48 ZIP codes in its service area.
How many doctors are affiliated with Guardian Angel Hospice?
9 physicians are affiliated with Guardian Angel Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·