About Serenity Hospice
Hospice overview and quality summary
Serenity Hospice is a for-profit hospice care provider in Bensalem, PA, serving patients and families in Bucks County and the surrounding area. Medicare certified since 2012, Serenity Hospice has provided 14 years of end-of-life and palliative care to the community.
Serenity Hospice serves an average of 234 patients per day, covering 159 ZIP codes across its service area. 20% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Serenity Hospice holds a 1-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Bensalem, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Poor
CMS CAHPS Hospice Star Rating
Serenity Hospice has received a 1-star quality rating from CMS, based on caregiver survey results. Families in Bensalem, PA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
80% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
58% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
64% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
60% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
60% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
69% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
74% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
98.7%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
95.3%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.1%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
95.5%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
97.5%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
94.1%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.4%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
88.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Serenity Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
63.1% of Serenity Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
88%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
80%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
10.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
28%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
18.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
4.9%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$15,371
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Serenity Hospice's patient population is primarily composed of individuals with dementia (42%), followed by other conditions (21%), cancer (15%), cardiovascular disease (13%), respiratory disease (6%), stroke (5%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Serenity Hospice delivers 20% of its care in patients' homes, with 45% in nursing facility settings, 32% in assisted living settings, 2% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 234 patients per day.
Nursing Facility
Assisted Living
Patient's Home
Skilled Nursing
Doctors at Serenity Hospice
20 affiliated physicians
Dr. Daniel Benyo, MD
Internal Medicine
Dr. Bharat Mehta, MD
Geriatric Medicine
Dr. Douglas Shoenberger, MD
Family Practice
Dr. Weber Wu, DO
Family Practice
Dr. Kimberly Feltner, DO
Hospitalist
Dr. Charles Wasserman, DO
Family Practice
Dr. Michael Weisner, MD
Family Practice
Dr. Peter Honig, DO
General Practice
Dr. Bilal Mannan, MD
Internal Medicine
Dr. Scott Yarmark, DO
Family Practice
Dr. Dany Nehru, MD
Internal Medicine
Dr. Sunitha Potluri, MD
Internal Medicine
+ 8 more physicians
Dr. Nicholas Tatalias, MD
Family Practice
Dr. Phillip Helmbright, DO
Family Practice
Dr. Essam Almeky, MD
Family Practice
Dr. Thomas Minora, MD
Internal Medicine
Dr. Jon Raso, MD
Internal Medicine
Dr. Salman Lateef, MD
Hospitalist
Dr. Jerry Cohen, DO
General Practice
Dr. Snehal Patel, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in PA
Immediate Homecare And Hospice
For-Profit · < 1 mi away
2920 Olga Avenue, Bensalem, PA 19020
(215) 638-2223
Compassionate Care Hospice Of Gwynedd, Inc.,
For-Profit · < 1 mi away
3331 Street Road, Suite 410, Bensalem, PA 19020
(215) 245-3525
Holy Redeemer Hospice - Pa
Non-Profit · 3 mi away
12265 Townsend Road Suite 400, Philadelphia, PA 19154
(215) 698-3724
Affinity Care Of Pennsylvania Llc
For-Profit · 4 mi away
6 Neshaminy Interplex Suite 211, Trevose, PA 19053
(267) 550-0377
All American Hospice Llc
For-Profit · 4 mi away
One Neshaminy Interplex Floor 1 Suite 104a, Feasterville Trevose, PA 19053
(215) 322-5256
Aurora Hospice, Inc
For-Profit · 4 mi away
524 Bustleton Pike, Feasterville, PA 19053
(215) 396-8822
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Serenity Hospice
What is the CMS rating for Serenity Hospice?
Serenity Hospice has a 1-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Serenity Hospice primarily treat?
Serenity Hospice's patient population includes dementia (42%), other conditions (21%), cancer (15%), cardiovascular disease (13%), respiratory disease (6%), stroke (5%). This reflects the hospice's experience managing these conditions.
Where does Serenity Hospice provide care?
Serenity Hospice provides care in nursing facility (45%), assisted living (32%), patient's home (20%), skilled nursing (2%).
How large is Serenity Hospice?
Serenity Hospice serves an average of 234 patients per day and covers 159 ZIP codes in its service area.
How many doctors are affiliated with Serenity Hospice?
20 physicians are affiliated with Serenity Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·