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Hospice Care

Holy Redeemer Hospice - Pa

Very Good4-Star CMS Rating

12265 Townsend Road Suite 400, Philadelphia, PA 19154

Non-Profit
41 Years Certified
68 Patients/Day

Contact Holy Redeemer Hospice

(215) 698-3724Get Directions

12265 Townsend Road Suite 400
Philadelphia, PA 19154

About Holy Redeemer Hospice - Pa

Hospice overview and quality summary

Holy Redeemer Hospice - Pa is a nonprofit hospice care provider in Philadelphia, PA, serving patients and families in Philadelphia County and the surrounding area. Medicare certified since 1985, Holy Redeemer Hospice - Pa has provided 41 years of end-of-life and palliative care to the community.

Holy Redeemer Hospice - Pa serves an average of 68 patients per day, covering 80 ZIP codes across its service area. 74% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Holy Redeemer Hospice - Pa has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Philadelphia, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since1985
CountyPhiladelphia
Avg Daily Census68 patients
Service Area80 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Holy Redeemer Hospice - Pa has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Holy Redeemer Hospice - Pa among the higher-rated hospice providers serving families in Philadelphia, PA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
83%

83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
77%

77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
79%

79% of caregivers gave Holy Redeemer Hospice - Pa a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
81%

81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
84%

84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.5%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.4%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.7%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Holy Redeemer Hospice - Pa's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

51.6% of Holy Redeemer Hospice - Pa's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

91.4%

Natl: 89.5%

37th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14

Natl: 13.4

68th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.8%

Natl: 9.2%

74th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

35.4%

Natl: 55.4%

28th pctl

Early Live Discharges

Patients discharged alive within 3 days

8.7%

Natl: 7.2%

66th pctl

Late Live Discharges

Patients discharged alive after enrollment

33.9%

Natl: 40%

42th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

7%

Natl: 8%

49th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.7%

Natl: 2.3%

59th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.4%

Natl: 0.6%

81th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$9,959

Natl: $16,971

10th pctl

Patient Population

Primary diagnoses of hospice patients

Holy Redeemer Hospice - Pa's patient population is primarily composed of individuals with cardiovascular disease (29%), followed by cancer (29%), dementia (15%), other conditions (14%), stroke (8%), respiratory disease (7%).

Cardiovascular Disease29%
Cancer29%
Dementia15%
Other Conditions14%
Stroke8%
Respiratory Disease7%

Care Settings

Where hospice care is delivered

Holy Redeemer Hospice - Pa delivers 74% of its care in patients' homes, with 18% in nursing facility settings, 6% in skilled nursing settings, 1% in assisted living settings. The hospice serves an average of 68 patients per day.

Patient's Home

74%

Nursing Facility

18%

Skilled Nursing

6%

Assisted Living

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Holy Redeemer Hospice - Pa

What is the CMS rating for Holy Redeemer Hospice - Pa?

Holy Redeemer Hospice - Pa has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Holy Redeemer Hospice - Pa primarily treat?

Holy Redeemer Hospice - Pa's patient population includes cardiovascular disease (29%), cancer (29%), dementia (15%), other conditions (14%), stroke (8%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.

Where does Holy Redeemer Hospice - Pa provide care?

Holy Redeemer Hospice - Pa provides care in patient's home (74%), nursing facility (18%), skilled nursing (6%), assisted living (1%).

How large is Holy Redeemer Hospice - Pa?

Holy Redeemer Hospice - Pa serves an average of 68 patients per day and covers 80 ZIP codes in its service area.

How many doctors are affiliated with Holy Redeemer Hospice - Pa?

20 physicians are affiliated with Holy Redeemer Hospice - Pa.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·