About Sentara Home Care Services - Chesapeake
Hospice overview and quality summary
Sentara Home Care Services - Chesapeake is a nonprofit hospice care provider in Chesapeake, VA, serving patients and families in Chesapeake City County and the surrounding area. Medicare certified since 1984, Sentara Home Care Services - Chesapeake has provided 42 years of end-of-life and palliative care to the community.
Sentara Home Care Services - Chesapeake serves an average of 121 patients per day, covering 68 ZIP codes across its service area. 95% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Sentara Home Care Services - Chesapeake a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency.
When choosing hospice care in Chesapeake, VA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Sentara Home Care Services - Chesapeake has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Chesapeake, VA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
79% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.8%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.8%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Sentara Home Care Services - Chesapeake's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
47.9% of Sentara Home Care Services - Chesapeake's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
90%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
13%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
68.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
25.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$8,100
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Sentara Home Care Services - Chesapeake's patient population is primarily composed of individuals with cancer (30%), followed by cardiovascular disease (21%), dementia (20%), other conditions (13%), stroke (10%), respiratory disease (7%).
Care Settings
Where hospice care is delivered
Sentara Home Care Services - Chesapeake delivers 95% of its care in patients' homes, with 4% in nursing facility settings, 1% in skilled nursing settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 121 patients per day.
Patient's Home
Nursing Facility
Skilled Nursing
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in VA
Acg Hospice
For-Profit · < 1 mi away
1401 Kempsville Road Suite A, Chesapeake, VA 23320
(757) 664-9650
Trinity Hospice Llc
For-Profit · < 1 mi away
1401 Kempsville Road Suite A Unit 1, Chesapeake, VA 23320
(757) 664-9441
Comfort Care Home Health And Hospice
Other · < 1 mi away
1301 Executive Blvd Suite 200, Chesapeake, VA 23320
(757) 312-6460
Amedisys Hospice Care
For-Profit · < 1 mi away
814 Greenbrier Circle Ste F, Chesapeake, VA 23320
(757) 405-3203
Medi Home Health And Hospice - Chesapeake
For-Profit · < 1 mi away
530 Independence Parkway 200, Chesapeake, VA 23320
(757) 420-7192
Freda H Gordon Hospice
Non-Profit · 4 mi away
6447 College Park Square -suite 312, Virginia Beach, VA 23464
(757) 321-2242
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Sentara Home Care Services - Chesapeake
What is the CMS rating for Sentara Home Care Services - Chesapeake?
Sentara Home Care Services - Chesapeake has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Sentara Home Care Services - Chesapeake primarily treat?
Sentara Home Care Services - Chesapeake's patient population includes cancer (30%), cardiovascular disease (21%), dementia (20%), other conditions (13%), stroke (10%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.
Where does Sentara Home Care Services - Chesapeake provide care?
Sentara Home Care Services - Chesapeake provides care in patient's home (95%), nursing facility (4%), skilled nursing (1%).
How large is Sentara Home Care Services - Chesapeake?
Sentara Home Care Services - Chesapeake serves an average of 121 patients per day and covers 68 ZIP codes in its service area.
How many doctors are affiliated with Sentara Home Care Services - Chesapeake?
Affiliated physician data is not currently available for Sentara Home Care Services - Chesapeake.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·