About Freda H Gordon Hospice
Hospice overview and quality summary
Freda H Gordon Hospice is a nonprofit hospice care provider in Virginia Beach, VA, serving patients and families in Virginia Beach City County and the surrounding area. Medicare certified since 2012, Freda H Gordon Hospice has provided 14 years of end-of-life and palliative care to the community.
Freda H Gordon Hospice serves an average of 8 patients per day, covering 49 ZIP codes across its service area. 91% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Freda H Gordon Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency.
When choosing hospice care in Virginia Beach, VA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Freda H Gordon Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Freda H Gordon Hospice among the higher-rated hospice providers serving families in Virginia Beach, VA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Freda H Gordon Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
84% of caregivers gave Freda H Gordon Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
78% of caregivers gave Freda H Gordon Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
84% of caregivers gave Freda H Gordon Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Freda H Gordon Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
57.4% of Freda H Gordon Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
88.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
54.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
2.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
23.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
5.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,127
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Freda H Gordon Hospice's patient population is primarily composed of individuals with cardiovascular disease (25%).
Care Settings
Where hospice care is delivered
Freda H Gordon Hospice delivers 91% of its care in patients' homes, with 9% in assisted living settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 8 patients per day.
Patient's Home
Assisted Living
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Freda H Gordon Hospice
What is the CMS rating for Freda H Gordon Hospice?
Freda H Gordon Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Freda H Gordon Hospice primarily treat?
Freda H Gordon Hospice's patient population includes cardiovascular disease (25%). This reflects the hospice's experience managing these conditions.
Where does Freda H Gordon Hospice provide care?
Freda H Gordon Hospice provides care in patient's home (91%), assisted living (9%).
How large is Freda H Gordon Hospice?
Freda H Gordon Hospice serves an average of 8 patients per day and covers 49 ZIP codes in its service area.
How many doctors are affiliated with Freda H Gordon Hospice?
Affiliated physician data is not currently available for Freda H Gordon Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·