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Hospice Care

Seasons Hospice, Inc

Very Good4-Star CMS Rating

1831 W Melville Road, Springfield, MO 65803

For-Profit
22 Years Certified
118 Patients/Day

Contact Seasons Hospice, Inc

(417) 890-5533Get Directions

1831 W Melville Road
Springfield, MO 65803

About Seasons Hospice, Inc

Hospice overview and quality summary

Seasons Hospice, Inc is a for-profit hospice care provider in Springfield, MO, serving patients and families in Greene County and the surrounding area. Medicare certified since 2004, Seasons Hospice, Inc has provided 22 years of end-of-life and palliative care to the community.

Seasons Hospice, Inc serves an average of 118 patients per day, covering 63 ZIP codes across its service area. 39% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Seasons Hospice, Inc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 12 physicians are affiliated with this hospice.

When choosing hospice care in Springfield, MO, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2004
CountyGreene
Avg Daily Census118 patients
Service Area63 ZIP codes
HCI Score10/10
Affiliated Doctors12

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Seasons Hospice, Inc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Seasons Hospice, Inc among the higher-rated hospice providers serving families in Springfield, MO.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
93%

93% of caregivers gave Seasons Hospice, Inc a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
79%

79% of caregivers gave Seasons Hospice, Inc a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
82%

82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
84%

84% of caregivers gave Seasons Hospice, Inc a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
83%

83% of caregivers gave Seasons Hospice, Inc a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
85%

85% of caregivers gave Seasons Hospice, Inc a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
90%

90% of caregivers gave Seasons Hospice, Inc a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

96.0%

Natl: 99.5%

Below Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

97.5%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

92.2%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.5%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

94.2%

Natl: 99.0%

Below Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.6%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

89.2%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Seasons Hospice, Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

78.5% of Seasons Hospice, Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

98.2%

Natl: 89.5%

87th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.5

Natl: 13.4

79th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.3%

Natl: 9.2%

42th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

13%

Natl: 55.4%

6th pctl

Early Live Discharges

Patients discharged alive within 3 days

4.5%

Natl: 7.2%

37th pctl

Late Live Discharges

Patients discharged alive after enrollment

54.5%

Natl: 40%

88th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

7.1%

Natl: 8%

50th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.3%

Natl: 2.3%

53th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$16,304

Natl: $16,971

41th pctl

Patient Population

Primary diagnoses of hospice patients

Seasons Hospice, Inc's patient population is primarily composed of individuals with cardiovascular disease (41%), followed by dementia (23%), cancer (13%), respiratory disease (10%), other conditions (9%), stroke (5%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease41%
Dementia23%
Cancer13%
Respiratory Disease10%
Other Conditions9%
Stroke5%

Care Settings

Where hospice care is delivered

Seasons Hospice, Inc delivers 39% of its care in patients' homes, with 40% in nursing facility settings, 21% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 118 patients per day.

Nursing Facility

40%

Patient's Home

39%

Assisted Living

21%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Seasons Hospice, Inc

What is the CMS rating for Seasons Hospice, Inc?

Seasons Hospice, Inc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Seasons Hospice, Inc primarily treat?

Seasons Hospice, Inc's patient population includes cardiovascular disease (41%), dementia (23%), cancer (13%), respiratory disease (10%), other conditions (9%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Seasons Hospice, Inc provide care?

Seasons Hospice, Inc provides care in nursing facility (40%), patient's home (39%), assisted living (21%).

How large is Seasons Hospice, Inc?

Seasons Hospice, Inc serves an average of 118 patients per day and covers 63 ZIP codes in its service area.

How many doctors are affiliated with Seasons Hospice, Inc?

12 physicians are affiliated with Seasons Hospice, Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·