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Hospice Care

Roze Room Hospice Of South Bay

Below Average2-Star CMS Rating

4510 E. Pacific Coast Highway, Suite 320, Long Beach, CA 90804

For-Profit
14 Years Certified
48 Patients/Day

Contact Roze Room Hospice

(562) 597-8273Get Directions

4510 E. Pacific Coast Highway, Suite 320
Long Beach, CA 90804

About Roze Room Hospice Of South Bay

Hospice overview and quality summary

Roze Room Hospice Of South Bay is a for-profit hospice care provider in Long Beach, CA, serving patients and families in Los Angeles County and the surrounding area. Medicare certified since 2012, Roze Room Hospice Of South Bay has provided 14 years of end-of-life and palliative care to the community.

Roze Room Hospice Of South Bay serves an average of 48 patients per day, covering 114 ZIP codes across its service area. 100% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Roze Room Hospice Of South Bay holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Long Beach, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2012
CountyLos Angeles
Avg Daily Census48 patients
Service Area114 ZIP codes
HCI Score8/10
Affiliated Doctors2

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Roze Room Hospice Of South Bay has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Long Beach, CA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
81%

81% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
86%

86% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
72%

72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
76%

76% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
64%

64% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
68%

68% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
65%

65% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.6%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.6%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.3%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.1%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.3%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.9%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.2%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

Roze Room Hospice Of South Bay's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

20.5% of Roze Room Hospice Of South Bay's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

80.8%

Natl: 89.5%

14th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.9

Natl: 13.4

82th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.6%

Natl: 9.2%

67th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

60.4%

Natl: 55.4%

61th pctl

Early Live Discharges

Patients discharged alive within 3 days

18.8%

Natl: 7.2%

96th pctl

Late Live Discharges

Patients discharged alive after enrollment

23.4%

Natl: 40%

17th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

12.5%

Natl: 8%

76th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

7.8%

Natl: 2.3%

96th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.6%

Natl: 0.6%

85th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$16,761

Natl: $16,971

43th pctl

Patient Population

Primary diagnoses of hospice patients

Roze Room Hospice Of South Bay's patient population is primarily composed of individuals with cardiovascular disease (48%), followed by cancer (36%), other conditions (7%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease48%
Cancer36%
Other Conditions7%

Care Settings

Where hospice care is delivered

Roze Room Hospice Of South Bay delivers 100% of its care in patients' homes. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 48 patients per day.

Patient's Home

100%

Doctors at Roze Room Hospice Of South Bay

2 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Roze Room Hospice Of South Bay

What is the CMS rating for Roze Room Hospice Of South Bay?

Roze Room Hospice Of South Bay has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Roze Room Hospice Of South Bay primarily treat?

Roze Room Hospice Of South Bay's patient population includes cardiovascular disease (48%), cancer (36%), other conditions (7%). This reflects the hospice's experience managing these conditions.

Where does Roze Room Hospice Of South Bay provide care?

Roze Room Hospice Of South Bay provides care in patient's home (100%).

How large is Roze Room Hospice Of South Bay?

Roze Room Hospice Of South Bay serves an average of 48 patients per day and covers 114 ZIP codes in its service area.

How many doctors are affiliated with Roze Room Hospice Of South Bay?

2 physicians are affiliated with Roze Room Hospice Of South Bay.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·