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Hospice Care

Rockingham Vna And Hospice

Average3-Star CMS Rating

4 Alumni Drive, Exeter, NH 03833

Non-Profit
33 Years Certified
70 Patients/Day

Contact Rockingham Vna And

(603) 772-2981Get Directions

4 Alumni Drive
Exeter, NH 03833

About Rockingham Vna And Hospice

Hospice overview and quality summary

Rockingham Vna And Hospice is a nonprofit hospice care provider in Exeter, NH, serving patients and families in Rockingham County and the surrounding area. Medicare certified since 1993, Rockingham Vna And Hospice has provided 33 years of end-of-life and palliative care to the community.

Rockingham Vna And Hospice serves an average of 70 patients per day, covering 43 ZIP codes across its service area. 71% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Rockingham Vna And Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Exeter, NH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1993
CountyRockingham
Avg Daily Census70 patients
Service Area43 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Rockingham Vna And Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Exeter, NH compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
75%

75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
82%

82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
85%

85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.7%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.7%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.4%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

97.7%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.6%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Rockingham Vna And Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

68.3% of Rockingham Vna And Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.9%

Natl: 89.5%

69th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

16.8

Natl: 13.4

86th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7%

Natl: 9.2%

39th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

42.1%

Natl: 55.4%

36th pctl

Early Live Discharges

Patients discharged alive within 3 days

6.5%

Natl: 7.2%

51th pctl

Late Live Discharges

Patients discharged alive after enrollment

32.3%

Natl: 40%

37th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6.5%

Natl: 8%

46th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.1%

Natl: 2.3%

51th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.3%

Natl: 0.6%

91th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,746

Natl: $16,971

27th pctl

Patient Population

Primary diagnoses of hospice patients

Rockingham Vna And Hospice's patient population is primarily composed of individuals with cancer (33%), followed by other conditions (19%), cardiovascular disease (18%), dementia (11%), respiratory disease (11%), stroke (10%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer33%
Other Conditions19%
Cardiovascular Disease18%
Dementia11%
Respiratory Disease11%
Stroke10%

Care Settings

Where hospice care is delivered

Rockingham Vna And Hospice delivers 71% of its care in patients' homes, with 13% in skilled nursing settings, 7% in nursing facility settings, 7% in assisted living settings, 2% in inpatient hospice settings, 1% in hospital settings. The hospice serves an average of 70 patients per day.

Patient's Home

71%

Skilled Nursing

13%

Nursing Facility

7%

Assisted Living

7%

Inpatient Hospice

2%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Rockingham Vna And Hospice

What is the CMS rating for Rockingham Vna And Hospice?

Rockingham Vna And Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Rockingham Vna And Hospice primarily treat?

Rockingham Vna And Hospice's patient population includes cancer (33%), other conditions (19%), cardiovascular disease (18%), dementia (11%), respiratory disease (11%), stroke (10%). This reflects the hospice's experience managing these conditions.

Where does Rockingham Vna And Hospice provide care?

Rockingham Vna And Hospice provides care in patient's home (71%), skilled nursing (13%), nursing facility (7%), assisted living (7%), inpatient hospice (2%), hospital (1%).

How large is Rockingham Vna And Hospice?

Rockingham Vna And Hospice serves an average of 70 patients per day and covers 43 ZIP codes in its service area.

How many doctors are affiliated with Rockingham Vna And Hospice?

20 physicians are affiliated with Rockingham Vna And Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·