About Rockingham Vna And Hospice
Hospice overview and quality summary
Rockingham Vna And Hospice is a nonprofit hospice care provider in Exeter, NH, serving patients and families in Rockingham County and the surrounding area. Medicare certified since 1993, Rockingham Vna And Hospice has provided 33 years of end-of-life and palliative care to the community.
Rockingham Vna And Hospice serves an average of 70 patients per day, covering 43 ZIP codes across its service area. 71% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Rockingham Vna And Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Exeter, NH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Rockingham Vna And Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Exeter, NH compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.7%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
98.4%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.7%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Rockingham Vna And Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
68.3% of Rockingham Vna And Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16.8
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
42.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
32.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,746
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Rockingham Vna And Hospice's patient population is primarily composed of individuals with cancer (33%), followed by other conditions (19%), cardiovascular disease (18%), dementia (11%), respiratory disease (11%), stroke (10%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Rockingham Vna And Hospice delivers 71% of its care in patients' homes, with 13% in skilled nursing settings, 7% in nursing facility settings, 7% in assisted living settings, 2% in inpatient hospice settings, 1% in hospital settings. The hospice serves an average of 70 patients per day.
Patient's Home
Skilled Nursing
Nursing Facility
Assisted Living
Inpatient Hospice
Hospital
Doctors at Rockingham Vna And Hospice
20 affiliated physicians
Dr. Brian Trezak, MD
Internal Medicine
Dr. Rachel Griffith
Internal Medicine
Dr. Robert Howe, DO
Family Practice
Dr. Daniel Davies, DO
Internal Medicine
Dr. Michael Pangan, MD
Family Practice
Dr. Mark Reeder, MD
Family Practice
Dr. Hannah Rochman
Nurse Practitioner
Dr. Michael Wu, MD
Family Practice
Dr. Christen Doucet, MD
Family Practice
Dr. Panagiotis Fidias, MD
Hematology/oncology
Dr. Mary Braun, MD
Internal Medicine
Dr. Timothy Keenan, MD
Family Practice
+ 8 more physicians
Dr. Ellen Bernard, DO
Family Practice
Dr. Gabrielle Phaneuf
Family Practice
Dr. Margaret Woodward
Family Practice
Dr. Amy Robinson
Nurse Practitioner
Dr. Cocav Rauwerdink, MD
Hematology/oncology
Dr. Claudia Mcqueen, MD
Internal Medicine
Dr. John Brennan
Pulmonary Disease
Dr. Steven Mullaney, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Rockingham Vna And Hospice
What is the CMS rating for Rockingham Vna And Hospice?
Rockingham Vna And Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Rockingham Vna And Hospice primarily treat?
Rockingham Vna And Hospice's patient population includes cancer (33%), other conditions (19%), cardiovascular disease (18%), dementia (11%), respiratory disease (11%), stroke (10%). This reflects the hospice's experience managing these conditions.
Where does Rockingham Vna And Hospice provide care?
Rockingham Vna And Hospice provides care in patient's home (71%), skilled nursing (13%), nursing facility (7%), assisted living (7%), inpatient hospice (2%), hospital (1%).
How large is Rockingham Vna And Hospice?
Rockingham Vna And Hospice serves an average of 70 patients per day and covers 43 ZIP codes in its service area.
How many doctors are affiliated with Rockingham Vna And Hospice?
20 physicians are affiliated with Rockingham Vna And Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·