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Hospice Care

Ridgeview Hospice

Average3-Star CMS Rating

501 South Maple Street Ste #1, Waconia, MN 55387

Non-Profit
29 Years Certified
59 Patients/Day

Contact Ridgeview Hospice

(952) 442-6030Get Directions

501 South Maple Street Ste #1
Waconia, MN 55387

About Ridgeview Hospice

Hospice overview and quality summary

Ridgeview Hospice is a nonprofit hospice care provider in Waconia, MN, serving patients and families in Carver County and the surrounding area. Medicare certified since 1997, Ridgeview Hospice has provided 29 years of end-of-life and palliative care to the community.

Ridgeview Hospice serves an average of 59 patients per day, covering 60 ZIP codes across its service area. 52% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Ridgeview Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Waconia, MN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1997
CountyCarver
Avg Daily Census59 patients
Service Area60 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Ridgeview Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Waconia, MN compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
69%

69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
71%

71% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
76%

76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
72%

72% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
84%

84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.7%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.7%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.8%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.7%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Ridgeview Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

75.5% of Ridgeview Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

94.7%

Natl: 89.5%

59th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

16.9

Natl: 13.4

87th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.1%

Natl: 9.2%

63th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

26.2%

Natl: 55.4%

17th pctl

Early Live Discharges

Patients discharged alive within 3 days

6.3%

Natl: 7.2%

50th pctl

Late Live Discharges

Patients discharged alive after enrollment

29.2%

Natl: 40%

29th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

2.1%

Natl: 8%

23th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.2%

Natl: 2.3%

85th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

67th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,847

Natl: $16,971

27th pctl

Patient Population

Primary diagnoses of hospice patients

Ridgeview Hospice's patient population is primarily composed of individuals with cancer (33%), followed by cardiovascular disease (22%), other conditions (19%), dementia (16%), respiratory disease (9%), stroke (4%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer33%
Cardiovascular Disease22%
Other Conditions19%
Dementia16%
Respiratory Disease9%
Stroke4%

Care Settings

Where hospice care is delivered

Ridgeview Hospice delivers 52% of its care in patients' homes, with 31% in skilled nursing settings, 17% in assisted living settings. The hospice serves an average of 59 patients per day.

Patient's Home

52%

Skilled Nursing

31%

Assisted Living

17%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Ridgeview Hospice

What is the CMS rating for Ridgeview Hospice?

Ridgeview Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Ridgeview Hospice primarily treat?

Ridgeview Hospice's patient population includes cancer (33%), cardiovascular disease (22%), other conditions (19%), dementia (16%), respiratory disease (9%), stroke (4%). This reflects the hospice's experience managing these conditions.

Where does Ridgeview Hospice provide care?

Ridgeview Hospice provides care in patient's home (52%), skilled nursing (31%), assisted living (17%).

How large is Ridgeview Hospice?

Ridgeview Hospice serves an average of 59 patients per day and covers 60 ZIP codes in its service area.

How many doctors are affiliated with Ridgeview Hospice?

20 physicians are affiliated with Ridgeview Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·