About North Memorial Home Hlth Hospc
Hospice overview and quality summary
North Memorial Home Hlth Hospc is a nonprofit hospice care provider in Robbinsdale, MN, serving patients and families in Hennepin County and the surrounding area. Medicare certified since 1986, North Memorial Home Hlth Hospc has provided 40 years of end-of-life and palliative care to the community.
North Memorial Home Hlth Hospc serves an average of 136 patients per day, covering 112 ZIP codes across its service area. 58% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned North Memorial Home Hlth Hospc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Robbinsdale, MN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
North Memorial Home Hlth Hospc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Robbinsdale, MN compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.1%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
94.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
97.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.5%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
89.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
North Memorial Home Hlth Hospc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
39.0% of North Memorial Home Hlth Hospc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
85.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
65%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
20.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$15,830
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
North Memorial Home Hlth Hospc's patient population is primarily composed of individuals with cancer (29%), followed by dementia (21%), cardiovascular disease (19%), other conditions (15%), respiratory disease (12%), stroke (6%).
Care Settings
Where hospice care is delivered
North Memorial Home Hlth Hospc delivers 58% of its care in patients' homes, with 27% in nursing facility settings, 14% in assisted living settings. The hospice serves an average of 136 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at North Memorial Home Hlth Hospc
20 affiliated physicians
Dr. Grace Peterson, MD
Family Practice
Dr. Sara Cox, MD
Internal Medicine
Dr. Brian Labine, MD
Family Practice
Dr. Chris Stuart, MD
Family Practice
Dr. Scott Fairbairn, MD
Family Practice
Dr. Evan Mariash, MD
Hematology/oncology
Dr. Rosalynn Torralba, MD
Family Practice
Dr. William Ogden, MD
Internal Medicine
Dr. Peter Hannon, MD
Hospice/palliative Care
Dr. Darrell Krieger, MD
Internal Medicine
Dr. Leslie Norton, MD
Family Practice
Dr. Daniel Pease, MD
Hematology/oncology
+ 8 more physicians
Dr. David Smiley, MD
Internal Medicine
Dr. Elizabeth Levin
Internal Medicine
Dr. Mariam Anwar
Geriatric Medicine
Dr. Betlehem Semahge, MD
Family Practice
Dr. Ibrahim Mujir, MD
Family Practice
Dr. Usha Kalava, MD
Internal Medicine
Dr. Avanti Mehrotra, MD
Medical Oncology
Dr. Nick Thimesch, DO
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About North Memorial Home Hlth Hospc
What is the CMS rating for North Memorial Home Hlth Hospc?
North Memorial Home Hlth Hospc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does North Memorial Home Hlth Hospc primarily treat?
North Memorial Home Hlth Hospc's patient population includes cancer (29%), dementia (21%), cardiovascular disease (19%), other conditions (15%), respiratory disease (12%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does North Memorial Home Hlth Hospc provide care?
North Memorial Home Hlth Hospc provides care in patient's home (58%), nursing facility (27%), assisted living (14%).
How large is North Memorial Home Hlth Hospc?
North Memorial Home Hlth Hospc serves an average of 136 patients per day and covers 112 ZIP codes in its service area.
How many doctors are affiliated with North Memorial Home Hlth Hospc?
20 physicians are affiliated with North Memorial Home Hlth Hospc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·