About Renown Hospice Care
Hospice overview and quality summary
Renown Hospice Care is a nonprofit hospice care provider in Reno, NV, serving patients and families in Washoe County and the surrounding area. Medicare certified since 2016, Renown Hospice Care has provided 10 years of end-of-life and palliative care to the community.
Renown Hospice Care serves an average of 53 patients per day, covering 32 ZIP codes across its service area. 82% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Renown Hospice Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency.
When choosing hospice care in Reno, NV, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Renown Hospice Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Renown Hospice Care among the higher-rated hospice providers serving families in Reno, NV.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Renown Hospice Care a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Renown Hospice Care a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
83% of caregivers gave Renown Hospice Care a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Renown Hospice Care a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
81% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.8%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.6%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
64.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
96.8%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.6%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
71.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Renown Hospice Care's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
74.2% of Renown Hospice Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
44.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
16.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
20%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$8,320
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Renown Hospice Care's patient population is primarily composed of individuals with cancer (38%), followed by dementia (18%), other conditions (17%), cardiovascular disease (13%), respiratory disease (8%), stroke (7%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Renown Hospice Care delivers 82% of its care in patients' homes, with 15% in assisted living settings, 2% in hospital settings, 1% in skilled nursing settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 53 patients per day.
Patient's Home
Assisted Living
Hospital
Skilled Nursing
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Renown Hospice Care
What is the CMS rating for Renown Hospice Care?
Renown Hospice Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Renown Hospice Care primarily treat?
Renown Hospice Care's patient population includes cancer (38%), dementia (18%), other conditions (17%), cardiovascular disease (13%), respiratory disease (8%), stroke (7%). This reflects the hospice's experience managing these conditions.
Where does Renown Hospice Care provide care?
Renown Hospice Care provides care in patient's home (82%), assisted living (15%), hospital (2%), skilled nursing (1%).
How large is Renown Hospice Care?
Renown Hospice Care serves an average of 53 patients per day and covers 32 ZIP codes in its service area.
How many doctors are affiliated with Renown Hospice Care?
Affiliated physician data is not currently available for Renown Hospice Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·