Skip to main content
Hospice Care

Infinity Hospice Care Of Reno, Llc

Average3-Star CMS Rating

5538 Longley Ln Ste B, Reno, NV 89511

For-Profit
15 Years Certified
123 Patients/Day

Contact Infinity Hospice Care

(775) 852-6002Get Directions

5538 Longley Ln Ste B
Reno, NV 89511

About Infinity Hospice Care Of Reno, Llc

Hospice overview and quality summary

Infinity Hospice Care Of Reno, Llc is a for-profit hospice care provider in Reno, NV, serving patients and families in Washoe County and the surrounding area. Medicare certified since 2011, Infinity Hospice Care Of Reno, Llc has provided 15 years of end-of-life and palliative care to the community.

Infinity Hospice Care Of Reno, Llc serves an average of 123 patients per day, covering 48 ZIP codes across its service area. 66% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Infinity Hospice Care Of Reno, Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.

When choosing hospice care in Reno, NV, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2011
CountyWashoe
Avg Daily Census123 patients
Service Area48 ZIP codes
HCI Score8/10
Affiliated Doctors5

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Infinity Hospice Care Of Reno, Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Reno, NV compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
87%

87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
70%

70% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
76%

76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
74%

74% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
80%

80% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.8%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.3%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.5%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

85.6%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.5%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

96.7%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.1%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

91.3%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

Infinity Hospice Care Of Reno, Llc's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

73.0% of Infinity Hospice Care Of Reno, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.6%

Natl: 89.5%

66th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

6.2

Natl: 13.4

3th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

5.2%

Natl: 9.2%

17th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

75.1%

Natl: 55.4%

81th pctl

Early Live Discharges

Patients discharged alive within 3 days

11.3%

Natl: 7.2%

80th pctl

Late Live Discharges

Patients discharged alive after enrollment

33.3%

Natl: 40%

42th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

20%

Natl: 8%

93th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

5.1%

Natl: 2.3%

89th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.4%

Natl: 0.6%

81th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$18,187

Natl: $16,971

52th pctl

Patient Population

Primary diagnoses of hospice patients

Infinity Hospice Care Of Reno, Llc's patient population is primarily composed of individuals with cancer (27%), followed by respiratory disease (22%), dementia (19%), cardiovascular disease (14%), other conditions (14%), stroke (5%).

Cancer27%
Respiratory Disease22%
Dementia19%
Cardiovascular Disease14%
Other Conditions14%
Stroke5%

Care Settings

Where hospice care is delivered

Infinity Hospice Care Of Reno, Llc delivers 66% of its care in patients' homes, with 31% in assisted living settings, 3% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 123 patients per day.

Patient's Home

66%

Assisted Living

31%

Skilled Nursing

3%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

Loading reviews...

Manage This Hospice Profile

Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.

Claim & Manage Profile

Find Hospice Care in Nearby Cities

Browse hospice providers in surrounding areas

Frequently Asked Questions

About Infinity Hospice Care Of Reno, Llc

What is the CMS rating for Infinity Hospice Care Of Reno, Llc?

Infinity Hospice Care Of Reno, Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Infinity Hospice Care Of Reno, Llc primarily treat?

Infinity Hospice Care Of Reno, Llc's patient population includes cancer (27%), respiratory disease (22%), dementia (19%), cardiovascular disease (14%), other conditions (14%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Infinity Hospice Care Of Reno, Llc provide care?

Infinity Hospice Care Of Reno, Llc provides care in patient's home (66%), assisted living (31%), skilled nursing (3%), hospital (1%).

How large is Infinity Hospice Care Of Reno, Llc?

Infinity Hospice Care Of Reno, Llc serves an average of 123 patients per day and covers 48 ZIP codes in its service area.

How many doctors are affiliated with Infinity Hospice Care Of Reno, Llc?

5 physicians are affiliated with Infinity Hospice Care Of Reno, Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·