About Infinity Hospice Care Of Reno, Llc
Hospice overview and quality summary
Infinity Hospice Care Of Reno, Llc is a for-profit hospice care provider in Reno, NV, serving patients and families in Washoe County and the surrounding area. Medicare certified since 2011, Infinity Hospice Care Of Reno, Llc has provided 15 years of end-of-life and palliative care to the community.
Infinity Hospice Care Of Reno, Llc serves an average of 123 patients per day, covering 48 ZIP codes across its service area. 66% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Infinity Hospice Care Of Reno, Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.
When choosing hospice care in Reno, NV, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Infinity Hospice Care Of Reno, Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Reno, NV compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
70% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
74% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
80% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.8%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.3%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.5%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
85.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.5%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
96.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.1%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
91.3%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Infinity Hospice Care Of Reno, Llc's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
73.0% of Infinity Hospice Care Of Reno, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
6.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
75.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
11.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
33.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
20%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
5.1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$18,187
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Infinity Hospice Care Of Reno, Llc's patient population is primarily composed of individuals with cancer (27%), followed by respiratory disease (22%), dementia (19%), cardiovascular disease (14%), other conditions (14%), stroke (5%).
Care Settings
Where hospice care is delivered
Infinity Hospice Care Of Reno, Llc delivers 66% of its care in patients' homes, with 31% in assisted living settings, 3% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 123 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Hospital
Doctors at Infinity Hospice Care Of Reno, Llc
5 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Infinity Hospice Care Of Reno, Llc
What is the CMS rating for Infinity Hospice Care Of Reno, Llc?
Infinity Hospice Care Of Reno, Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Infinity Hospice Care Of Reno, Llc primarily treat?
Infinity Hospice Care Of Reno, Llc's patient population includes cancer (27%), respiratory disease (22%), dementia (19%), cardiovascular disease (14%), other conditions (14%), stroke (5%). This reflects the hospice's experience managing these conditions.
Where does Infinity Hospice Care Of Reno, Llc provide care?
Infinity Hospice Care Of Reno, Llc provides care in patient's home (66%), assisted living (31%), skilled nursing (3%), hospital (1%).
How large is Infinity Hospice Care Of Reno, Llc?
Infinity Hospice Care Of Reno, Llc serves an average of 123 patients per day and covers 48 ZIP codes in its service area.
How many doctors are affiliated with Infinity Hospice Care Of Reno, Llc?
5 physicians are affiliated with Infinity Hospice Care Of Reno, Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·