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Hospice Care

Regional Hospice & Palliative Care Of Western Ct

Very Good4-Star CMS Rating

30 Milestone Road, Danbury, CT 06810

Non-Profit
32 Years Certified
103 Patients/Day

Contact Regional Hospice &

(203) 702-7400Get Directions

30 Milestone Road
Danbury, CT 06810

About Regional Hospice & Palliative Care Of Western Ct

Hospice overview and quality summary

Regional Hospice & Palliative Care Of Western Ct is a nonprofit hospice care provider in Danbury, CT, serving patients and families in Fairfield County and the surrounding area. Medicare certified since 1994, Regional Hospice & Palliative Care Of Western Ct has provided 32 years of end-of-life and palliative care to the community.

Regional Hospice & Palliative Care Of Western Ct serves an average of 103 patients per day, covering 73 ZIP codes across its service area. 41% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Regional Hospice & Palliative Care Of Western Ct has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Danbury, CT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since1994
CountyFairfield
Avg Daily Census103 patients
Service Area73 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Regional Hospice & Palliative Care Of Western Ct has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Regional Hospice & Palliative Care Of Western Ct among the higher-rated hospice providers serving families in Danbury, CT.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
94%

94% of caregivers gave Regional Hospice & Palliative Care Of Western Ct a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
81%

81% of caregivers gave Regional Hospice & Palliative Care Of Western Ct a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
85%

85% of caregivers gave Regional Hospice & Palliative Care Of Western Ct a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
81%

81% of caregivers gave Regional Hospice & Palliative Care Of Western Ct a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
78%

78% of caregivers gave Regional Hospice & Palliative Care Of Western Ct a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
89%

89% of caregivers gave Regional Hospice & Palliative Care Of Western Ct a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
94%

94% of caregivers gave Regional Hospice & Palliative Care Of Western Ct a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.6%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.5%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.3%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.1%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.9%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.7%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Regional Hospice & Palliative Care Of Western Ct's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

65.5% of Regional Hospice & Palliative Care Of Western Ct's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

92.2%

Natl: 89.5%

41th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

16.3

Natl: 13.4

84th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.1%

Natl: 9.2%

70th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

64.8%

Natl: 55.4%

67th pctl

Early Live Discharges

Patients discharged alive within 3 days

10.2%

Natl: 7.2%

75th pctl

Late Live Discharges

Patients discharged alive after enrollment

39.8%

Natl: 40%

58th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

9.2%

Natl: 8%

61th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.1%

Natl: 2.3%

76th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.8%

Natl: 0.6%

88th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$10,819

Natl: $16,971

14th pctl

Patient Population

Primary diagnoses of hospice patients

Regional Hospice & Palliative Care Of Western Ct's patient population is primarily composed of individuals with cancer (31%), followed by dementia (23%), other conditions (19%), cardiovascular disease (17%), respiratory disease (8%), stroke (5%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer31%
Dementia23%
Other Conditions19%
Cardiovascular Disease17%
Respiratory Disease8%
Stroke5%

Care Settings

Where hospice care is delivered

Regional Hospice & Palliative Care Of Western Ct delivers 41% of its care in patients' homes, with 38% in assisted living settings, 13% in skilled nursing settings, 1% in inpatient hospice settings, 1% in hospital settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 103 patients per day.

Patient's Home

41%

Assisted Living

38%

Skilled Nursing

13%

Inpatient Hospice

1%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Regional Hospice & Palliative Care Of Western Ct

What is the CMS rating for Regional Hospice & Palliative Care Of Western Ct?

Regional Hospice & Palliative Care Of Western Ct has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Regional Hospice & Palliative Care Of Western Ct primarily treat?

Regional Hospice & Palliative Care Of Western Ct's patient population includes cancer (31%), dementia (23%), other conditions (19%), cardiovascular disease (17%), respiratory disease (8%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Regional Hospice & Palliative Care Of Western Ct provide care?

Regional Hospice & Palliative Care Of Western Ct provides care in patient's home (41%), assisted living (38%), skilled nursing (13%), inpatient hospice (1%), hospital (1%).

How large is Regional Hospice & Palliative Care Of Western Ct?

Regional Hospice & Palliative Care Of Western Ct serves an average of 103 patients per day and covers 73 ZIP codes in its service area.

How many doctors are affiliated with Regional Hospice & Palliative Care Of Western Ct?

20 physicians are affiliated with Regional Hospice & Palliative Care Of Western Ct.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·