About Regency Southerncare
Hospice overview and quality summary
Regency Southerncare is a for-profit hospice care provider in Augusta, GA, serving patients and families in Richmond County and the surrounding area. Medicare certified since 2006, Regency Southerncare has provided 20 years of end-of-life and palliative care to the community.
Regency Southerncare serves an average of 543 patients per day, covering 340 ZIP codes across its service area. 61% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Regency Southerncare has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Augusta, GA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Regency Southerncare has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Regency Southerncare among the higher-rated hospice providers serving families in Augusta, GA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.4%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Regency Southerncare's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
65.2% of Regency Southerncare's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
93.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
36.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
47.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
14.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$23,073
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Regency Southerncare's patient population is primarily composed of individuals with cardiovascular disease (29%), followed by dementia (20%), respiratory disease (17%), cancer (14%), stroke (12%), other conditions (10%).
Care Settings
Where hospice care is delivered
Regency Southerncare delivers 61% of its care in patients' homes, with 25% in assisted living settings, 10% in nursing facility settings, 3% in skilled nursing settings. The hospice serves an average of 543 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Skilled Nursing
Doctors at Regency Southerncare
20 affiliated physicians
Dr. Maulikkumar Patel, MD
Internal Medicine
Dr. Basil Sohail Bangash, MD
Pulmonary Disease
Dr. Iris Clark, MD
Family Practice
Dr. Jonathan Reimer, MD
Family Practice
Dr. Edward Bass, MD
Family Practice
Dr. Susan Land, MD
Family Practice
Dr. Aman Mongia, MD
Internal Medicine
Dr. Samuel Franklin, MD
Internal Medicine
Dr. Albert Edwards, MD
Family Practice
Dr. Sharon Tuckett, MD
Internal Medicine
Dr. Lajide Lawoyin, MD
Internal Medicine
Dr. Kathryn Blocker, MD
Family Practice
+ 8 more physicians
Dr. Charles Gebhardt, MD
Internal Medicine
Dr. Daryl Wiley, MD
Family Practice
Dr. James Sheppard, MD
Internal Medicine
Dr. Christopher Bazal, MD
Family Practice
Dr. Kirby Smith, DO
Family Practice
Dr. Albert Warren, MD
Family Practice
Dr. Jennifer Ward, DO
Internal Medicine
Dr. James Lemley, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in GA
Heartland Hospice- Augusta
Non-Profit · < 1 mi away
4487 Columbia Road, Suite 103, Martinez, GA 30907
(706) 860-7374
Gentiva
For-Profit · < 1 mi away
3508 Professional Circle, Suite A, Augusta, GA 30907
(706) 210-5900
Trinity Hospice
For-Profit · < 1 mi away
4106 Columbia Road, Suite 201, Martinez, GA 30907
(706) 729-6000
Hands Of Grace Hospice
For-Profit · < 1 mi away
119 Davis Road Suite 6a, Augusta, GA 30907
(706) 229-8786
Crescent Hospice
For-Profit · < 1 mi away
621 Nw Frontage Road, Suite 101, Augusta, GA 30907
(706) 447-2461
Traditions Health
For-Profit · < 1 mi away
4210 Columbia Road Bldg 12 Suite D, Augusta, GA 30907
(706) 396-5600
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Regency Southerncare
What is the CMS rating for Regency Southerncare?
Regency Southerncare has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Regency Southerncare primarily treat?
Regency Southerncare's patient population includes cardiovascular disease (29%), dementia (20%), respiratory disease (17%), cancer (14%), stroke (12%), other conditions (10%). This reflects the hospice's experience managing these conditions.
Where does Regency Southerncare provide care?
Regency Southerncare provides care in patient's home (61%), assisted living (25%), nursing facility (10%), skilled nursing (3%).
How large is Regency Southerncare?
Regency Southerncare serves an average of 543 patients per day and covers 340 ZIP codes in its service area.
How many doctors are affiliated with Regency Southerncare?
20 physicians are affiliated with Regency Southerncare.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·