About Crescent Hospice
Hospice overview and quality summary
Crescent Hospice is a for-profit hospice care provider in Augusta, GA, serving patients and families in Richmond County and the surrounding area. Medicare certified since 2006, Crescent Hospice has provided 20 years of end-of-life and palliative care to the community.
Crescent Hospice serves an average of 17 patients per day, covering 60 ZIP codes across its service area. 81% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Augusta, GA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
80% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
61% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
74% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
71% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
69% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
65% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
67% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.2%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
98.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.3%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Crescent Hospice's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
81.4% of Crescent Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
100%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
64.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
30.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
23.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
7.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,401
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Crescent Hospice's patient population is primarily composed of individuals with cancer (37%), followed by stroke (17%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Crescent Hospice delivers 81% of its care in patients' homes, with 14% in assisted living settings, 4% in nursing facility settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 17 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Crescent Hospice
What is the CMS rating for Crescent Hospice?
Crescent Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Crescent Hospice primarily treat?
Crescent Hospice's patient population includes cancer (37%), stroke (17%). This reflects the hospice's experience managing these conditions.
Where does Crescent Hospice provide care?
Crescent Hospice provides care in patient's home (81%), assisted living (14%), nursing facility (4%).
How large is Crescent Hospice?
Crescent Hospice serves an average of 17 patients per day and covers 60 ZIP codes in its service area.
How many doctors are affiliated with Crescent Hospice?
1 physicians are affiliated with Crescent Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·