About Ingalls Home Hospice
Hospice overview and quality summary
Ingalls Home Hospice is a nonprofit hospice care provider in Harvey, IL, serving patients and families in Cook County and the surrounding area. Medicare certified since 1990, Ingalls Home Hospice has provided 36 years of end-of-life and palliative care to the community.
Ingalls Home Hospice serves an average of 22 patients per day, covering 67 ZIP codes across its service area. 75% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Ingalls Home Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Harvey, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Ingalls Home Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Harvey, IL compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
87% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
75% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
74% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
72% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
73% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
92.4%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.1%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
94.5%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
86.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Ingalls Home Hospice's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
22.1% of Ingalls Home Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
87.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
18
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
18.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
28.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
18.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
13.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
9.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
5.6%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$7,285
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Ingalls Home Hospice's patient population is primarily composed of individuals with cancer (44%), followed by stroke (14%), cardiovascular disease (13%), dementia (12%), other conditions (12%), respiratory disease (5%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Ingalls Home Hospice delivers 75% of its care in patients' homes, with 12% in inpatient hospice settings, 11% in nursing facility settings, 1% in assisted living settings. The hospice serves an average of 22 patients per day.
Patient's Home
Inpatient Hospice
Nursing Facility
Assisted Living
Doctors at Ingalls Home Hospice
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in IL
Shiloh Hospice & Palliative Care, Llc
Other · 3 mi away
603 E 170th Street, South Holland, IL 60473
(708) 705-5851
Lion Heart, Inc
Hospice · 3 mi away
16901 Dixie Highway Suite B, Hazel Crest, IL 60429
(708) 825-1454
Vital Care Hospice Llc
Hospice · 5 mi away
1400 Torrence Avenue Suite 205, Calumet City, IL 60409
(773) 232-7200
Hospice Of The Calumet Area Inc
Other · 6 mi away
3256 Ridge Road, Suite 207, Lansing, IL 60438
(708) 895-8332
Oasis Hospice & Palliative Care Inc
For-Profit · 6 mi away
11700 S Western Avenue Suite 13-14, Chicago, IL 60643
(773) 941-4838
Providence Hospice
Non-Profit · 7 mi away
18601 N Creek Drive Suite A, Tinley Park, IL 60477
(708) 331-0400
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Ingalls Home Hospice
What is the CMS rating for Ingalls Home Hospice?
Ingalls Home Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Ingalls Home Hospice primarily treat?
Ingalls Home Hospice's patient population includes cancer (44%), stroke (14%), cardiovascular disease (13%), dementia (12%), other conditions (12%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.
Where does Ingalls Home Hospice provide care?
Ingalls Home Hospice provides care in patient's home (75%), inpatient hospice (12%), nursing facility (11%), assisted living (1%).
How large is Ingalls Home Hospice?
Ingalls Home Hospice serves an average of 22 patients per day and covers 67 ZIP codes in its service area.
How many doctors are affiliated with Ingalls Home Hospice?
2 physicians are affiliated with Ingalls Home Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·