About Heart To Heart Hospice Of Detroit
Hospice overview and quality summary
Heart To Heart Hospice Of Detroit is a for-profit hospice care provider in Bingham Farms, MI, serving patients and families in Oakland County and the surrounding area. Medicare certified since 2013, Heart To Heart Hospice Of Detroit has provided 13 years of end-of-life and palliative care to the community.
Heart To Heart Hospice Of Detroit serves an average of 196 patients per day, covering 152 ZIP codes across its service area. 31% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Heart To Heart Hospice Of Detroit a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Bingham Farms, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Heart To Heart Hospice Of Detroit has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Bingham Farms, MI compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
75% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
73% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
65% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
78% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Heart To Heart Hospice Of Detroit's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
39.6% of Heart To Heart Hospice Of Detroit's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
92.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.8
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
12.6%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
52%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
15.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
25.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
13.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
5.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
2.9%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,724
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Heart To Heart Hospice Of Detroit's patient population is primarily composed of individuals with dementia (29%), followed by cancer (25%), stroke (19%), cardiovascular disease (14%), other conditions (11%), respiratory disease (5%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Heart To Heart Hospice Of Detroit delivers 31% of its care in patients' homes, with 44% in assisted living settings, 19% in nursing facility settings, 4% in inpatient hospice settings, 1% in hospital settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 196 patients per day.
Assisted Living
Patient's Home
Nursing Facility
Inpatient Hospice
Hospital
Doctors at Heart To Heart Hospice Of Detroit
20 affiliated physicians
Dr. Armen Korkigian, DO
Internal Medicine
Dr. Frank Winters, DO
Family Practice
Dr. Kenneth Gallmore, DO
Internal Medicine
Dr. David Samrah, MD
Internal Medicine
Dr. Izzat Carouba, MD
Internal Medicine
Dr. David Crowl, DO
Internal Medicine
Dr. Banathally Nandish, MD
Internal Medicine
Dr. Wayel Katrib, MD
Internal Medicine
Dr. Saigeetha Uthamarajan, MD
Geriatric Medicine
Dr. Kathrina Spyridakis, DO
Internal Medicine
Dr. Lisa Peleman, MD
Family Practice
Dr. Diana Guerrero Betancourt, MD
Internal Medicine
+ 8 more physicians
Dr. Rebecca Baumbach, MD
Hospice/palliative Care
Dr. Mirella Ducu, MD
Internal Medicine
Dr. Zachary Lemon, DO
Internal Medicine
Dr. Michael Haroutunian, DO
Internal Medicine
Dr. William Rudy, DO
Internal Medicine
Dr. Ali Alsaadi, MD
Internal Medicine
Dr. Faris Hannoodi, MD
Internal Medicine
Dr. Shyam Mahesh, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in MI
John Paul Home Hospice
For-Profit · < 1 mi away
30800 Telegraph Rd, Suite 3700, Bingham Farms, MI 48025
(248) 707-2886
Beacon Hospice Of North Detroit Lp
For-Profit · < 1 mi away
30700 Telegraph Rd, Suite 3650, Bingham Farms, MI 48025
(248) 480-4440
Angel Hospice, Inc
For-Profit · < 1 mi away
30700 Telegraph Rd, Suite 2540, Bingham Farms, MI 48025
(248) 593-5553
Elara Caring
For-Profit · < 1 mi away
30400 Telegraph Rd, Suite 334, Bingham Farms, MI 48025
(248) 792-8017
Michigan Community Vna Hospice
For-Profit · < 1 mi away
30800 Telegraph Road, Suite 1728, Bingham Farms, MI 48025
(734) 634-9278
Optimal Home Care And Hospice
For-Profit · < 1 mi away
24255 W 13 Mile Rd, Suite 250, Bingham Farms, MI 48025
(248) 723-9613
Frequently Asked Questions
About Heart To Heart Hospice Of Detroit
What is the CMS rating for Heart To Heart Hospice Of Detroit?
Heart To Heart Hospice Of Detroit has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Heart To Heart Hospice Of Detroit primarily treat?
Heart To Heart Hospice Of Detroit's patient population includes dementia (29%), cancer (25%), stroke (19%), cardiovascular disease (14%), other conditions (11%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.
Where does Heart To Heart Hospice Of Detroit provide care?
Heart To Heart Hospice Of Detroit provides care in assisted living (44%), patient's home (31%), nursing facility (19%), inpatient hospice (4%), hospital (1%).
How large is Heart To Heart Hospice Of Detroit?
Heart To Heart Hospice Of Detroit serves an average of 196 patients per day and covers 152 ZIP codes in its service area.
How many doctors are affiliated with Heart To Heart Hospice Of Detroit?
20 physicians are affiliated with Heart To Heart Hospice Of Detroit.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·