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Hospice Care

Promedica Hospice (monroe)

Average3-Star CMS Rating

1070 N Monroe Street, Suite B, Monroe, MI 48162

Other
18 Years Certified
91 Patients/Day

Contact Promedica Hospice (monroe)

(734) 568-6917Get Directions

1070 N Monroe Street, Suite B
Monroe, MI 48162

About Promedica Hospice (monroe)

Hospice overview and quality summary

Promedica Hospice (monroe) is an hospice care provider in Monroe, MI, serving patients and families in Monroe County and the surrounding area. Medicare certified since 2008, Promedica Hospice (monroe) has provided 18 years of end-of-life and palliative care to the community.

Promedica Hospice (monroe) serves an average of 91 patients per day, covering 41 ZIP codes across its service area. 55% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Promedica Hospice (monroe) a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.

When choosing hospice care in Monroe, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipOther
Certified Since2008
CountyMonroe
Avg Daily Census91 patients
Service Area41 ZIP codes
HCI Score9/10
Affiliated Doctors9

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Promedica Hospice (monroe) has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Monroe, MI compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
66%

66% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
78%

78% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
73%

73% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
77%

77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
77%

77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.5%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.1%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.9%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Promedica Hospice (monroe)'s Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

50.5% of Promedica Hospice (monroe)'s patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

94.4%

Natl: 89.5%

57th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13.4

Natl: 13.4

62th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.3%

Natl: 9.2%

64th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

50.7%

Natl: 55.4%

47th pctl

Early Live Discharges

Patients discharged alive within 3 days

13.7%

Natl: 7.2%

88th pctl

Late Live Discharges

Patients discharged alive after enrollment

27.4%

Natl: 40%

25th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

20.5%

Natl: 8%

94th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

5.1%

Natl: 2.3%

89th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.5%

Natl: 0.6%

83th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,698

Natl: $16,971

22th pctl

Patient Population

Primary diagnoses of hospice patients

Promedica Hospice (monroe)'s patient population is primarily composed of individuals with cancer (33%), followed by cardiovascular disease (21%), dementia (18%), respiratory disease (12%), other conditions (11%), stroke (7%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer33%
Cardiovascular Disease21%
Dementia18%
Respiratory Disease12%
Other Conditions11%
Stroke7%

Care Settings

Where hospice care is delivered

Promedica Hospice (monroe) delivers 55% of its care in patients' homes, with 22% in nursing facility settings, 22% in assisted living settings, 1% in skilled nursing settings. The hospice serves an average of 91 patients per day.

Patient's Home

55%

Nursing Facility

22%

Assisted Living

22%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Promedica Hospice (monroe)

What is the CMS rating for Promedica Hospice (monroe)?

Promedica Hospice (monroe) has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Promedica Hospice (monroe) primarily treat?

Promedica Hospice (monroe)'s patient population includes cancer (33%), cardiovascular disease (21%), dementia (18%), respiratory disease (12%), other conditions (11%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Promedica Hospice (monroe) provide care?

Promedica Hospice (monroe) provides care in patient's home (55%), nursing facility (22%), assisted living (22%), skilled nursing (1%).

How large is Promedica Hospice (monroe)?

Promedica Hospice (monroe) serves an average of 91 patients per day and covers 41 ZIP codes in its service area.

How many doctors are affiliated with Promedica Hospice (monroe)?

9 physicians are affiliated with Promedica Hospice (monroe).

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·