About Promedica Hospice - Ann Arbor
Hospice overview and quality summary
Promedica Hospice - Ann Arbor is a for-profit hospice care provider in Ann Arbor, MI, serving patients and families in Washtenaw County and the surrounding area. Medicare certified since 1995, Promedica Hospice - Ann Arbor has provided 31 years of end-of-life and palliative care to the community.
Promedica Hospice - Ann Arbor serves an average of 49 patients per day, covering 94 ZIP codes across its service area. 51% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Promedica Hospice - Ann Arbor a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Ann Arbor, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Promedica Hospice - Ann Arbor has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Ann Arbor, MI compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
76% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
70% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
78% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
95.1%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
98.5%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
93.6%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
91.7%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
88.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Promedica Hospice - Ann Arbor's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
50.6% of Promedica Hospice - Ann Arbor's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
90%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
46.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
47.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
5.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$22,415
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Promedica Hospice - Ann Arbor's patient population is primarily composed of individuals with stroke (26%), followed by cancer (25%), cardiovascular disease (18%), other conditions (15%), dementia (12%), respiratory disease (9%).
Care Settings
Where hospice care is delivered
Promedica Hospice - Ann Arbor delivers 51% of its care in patients' homes, with 37% in assisted living settings, 12% in nursing facility settings. The hospice serves an average of 49 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Doctors at Promedica Hospice - Ann Arbor
1 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Promedica Hospice - Ann Arbor
What is the CMS rating for Promedica Hospice - Ann Arbor?
Promedica Hospice - Ann Arbor has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Promedica Hospice - Ann Arbor primarily treat?
Promedica Hospice - Ann Arbor's patient population includes stroke (26%), cancer (25%), cardiovascular disease (18%), other conditions (15%), dementia (12%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.
Where does Promedica Hospice - Ann Arbor provide care?
Promedica Hospice - Ann Arbor provides care in patient's home (51%), assisted living (37%), nursing facility (12%).
How large is Promedica Hospice - Ann Arbor?
Promedica Hospice - Ann Arbor serves an average of 49 patients per day and covers 94 ZIP codes in its service area.
How many doctors are affiliated with Promedica Hospice - Ann Arbor?
1 physicians are affiliated with Promedica Hospice - Ann Arbor.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·