About Penn Medicine Hospice
Hospice overview and quality summary
Penn Medicine Hospice is a nonprofit hospice care provider in Bala Cynwyd, PA, serving patients and families in Montgomery County and the surrounding area. Medicare certified since 1983, Penn Medicine Hospice has provided 43 years of end-of-life and palliative care to the community.
Penn Medicine Hospice serves an average of 211 patients per day, covering 193 ZIP codes across its service area. 84% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Penn Medicine Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Bala Cynwyd, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Penn Medicine Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Bala Cynwyd, PA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
73% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Penn Medicine Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.1%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.6%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.7%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Penn Medicine Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
53.6% of Penn Medicine Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
93%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
11.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
47.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
13.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
28.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
9.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
5.9%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1.8%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$8,493
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Penn Medicine Hospice's patient population is primarily composed of individuals with cancer (52%), followed by cardiovascular disease (13%), stroke (12%), other conditions (12%), respiratory disease (8%), dementia (4%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Penn Medicine Hospice delivers 84% of its care in patients' homes, with 10% in nursing facility settings, 3% in assisted living settings, 2% in skilled nursing settings, 2% in hospital settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 211 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Skilled Nursing
Hospital
Doctors at Penn Medicine Hospice
20 affiliated physicians
Dr. Nawar Abdul Latif, MD
Obstetrics/gynecology
Dr. Oscar Mitchell, MD
Pulmonary Disease
Dr. Akulkumar Patel
Family Practice
Dr. Andrew Ulichney, MD
Internal Medicine
Dr. Nahreen Ahmed, MD
Pulmonary Disease
Dr. Michael Mcguire, MD
Family Practice
Dr. Michael Cirigliano, MD
Internal Medicine
Dr. Madeline Chandra, MD
Hospitalist
Dr. Vinod Kataria, MD
Internal Medicine
Dr. Pallavi Kumar, MD
Hospice/palliative Care
Dr. Aditi Singh, MD
Internal Medicine
Dr. Patricia Ford, MD
Medical Oncology
+ 8 more physicians
Dr. Jordan Stone, MD
Hospice/palliative Care
Dr. Vimmie Panchal, MD
Geriatric Medicine
Dr. Joshua Uy, MD
Geriatric Medicine
Dr. Michael Shashaty, MD
Critical Care (intensivists)
Dr. Ursina Teitelbaum, MD
Medical Oncology
Dr. John Michel, DO
Internal Medicine
Dr. Stephen Bagley, MD
Hematology/oncology
Dr. Ryan Mcauley, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Penn Medicine Hospice
What is the CMS rating for Penn Medicine Hospice?
Penn Medicine Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Penn Medicine Hospice primarily treat?
Penn Medicine Hospice's patient population includes cancer (52%), cardiovascular disease (13%), stroke (12%), other conditions (12%), respiratory disease (8%), dementia (4%). This reflects the hospice's experience managing these conditions.
Where does Penn Medicine Hospice provide care?
Penn Medicine Hospice provides care in patient's home (84%), nursing facility (10%), assisted living (3%), skilled nursing (2%), hospital (2%).
How large is Penn Medicine Hospice?
Penn Medicine Hospice serves an average of 211 patients per day and covers 193 ZIP codes in its service area.
How many doctors are affiliated with Penn Medicine Hospice?
20 physicians are affiliated with Penn Medicine Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·