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Hospice Care

Pacific Home Health & Hospice

375 Park Avenue, Suite 6, Coos Bay, OR 97420

For-Profit
34 Years Certified
15 Patients/Day

Contact Pacific Home Health

(541) 266-7005Get Directions

375 Park Avenue, Suite 6
Coos Bay, OR 97420

About Pacific Home Health & Hospice

Hospice overview and quality summary

Pacific Home Health & Hospice is a for-profit hospice care provider in Coos Bay, OR, serving patients and families in Coos County and the surrounding area. Medicare certified since 1992, Pacific Home Health & Hospice has provided 34 years of end-of-life and palliative care to the community.

Pacific Home Health & Hospice serves an average of 15 patients per day, covering 11 ZIP codes across its service area. 86% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 12 physicians are affiliated with this hospice.

When choosing hospice care in Coos Bay, OR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since1992
CountyCoos
Avg Daily Census15 patients
Service Area11 ZIP codes
HCI Score7/10
Affiliated Doctors12

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
74%

74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
77%

77% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
63%

63% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
75%

75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
71%

71% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
75%

75% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

81.0%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.4%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

94.1%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

7/10

Overall HCI Score

National average: 8.8/10

Pacific Home Health & Hospice's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

7.9% of Pacific Home Health & Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

67.9%

Natl: 89.5%

7th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9.4

Natl: 13.4

19th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

3.7%

Natl: 9.2%

7th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

64.6%

Natl: 55.4%

66th pctl

Early Live Discharges

Patients discharged alive within 3 days

1.8%

Natl: 7.2%

21th pctl

Late Live Discharges

Patients discharged alive after enrollment

32.7%

Natl: 40%

39th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$8,433

Natl: $16,971

6th pctl

Patient Population

Primary diagnoses of hospice patients

Pacific Home Health & Hospice's patient population is primarily composed of individuals with cancer (33%), followed by dementia (24%), cardiovascular disease (19%), other conditions (13%), respiratory disease (8%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer33%
Dementia24%
Cardiovascular Disease19%
Other Conditions13%
Respiratory Disease8%

Care Settings

Where hospice care is delivered

Pacific Home Health & Hospice delivers 86% of its care in patients' homes, with 8% in assisted living settings, 5% in nursing facility settings, 1% in skilled nursing settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 15 patients per day.

Patient's Home

86%

Assisted Living

8%

Nursing Facility

5%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Pacific Home Health & Hospice

What is the CMS rating for Pacific Home Health & Hospice?

Pacific Home Health & Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Pacific Home Health & Hospice primarily treat?

Pacific Home Health & Hospice's patient population includes cancer (33%), dementia (24%), cardiovascular disease (19%), other conditions (13%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.

Where does Pacific Home Health & Hospice provide care?

Pacific Home Health & Hospice provides care in patient's home (86%), assisted living (8%), nursing facility (5%), skilled nursing (1%).

How large is Pacific Home Health & Hospice?

Pacific Home Health & Hospice serves an average of 15 patients per day and covers 11 ZIP codes in its service area.

How many doctors are affiliated with Pacific Home Health & Hospice?

12 physicians are affiliated with Pacific Home Health & Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·