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Hospice Care

Mymichigan Home Care

Very Good4-Star CMS Rating

2597 S Meridian Rd, Mount Pleasant, MI 48858

Non-Profit
34 Years Certified
86 Patients/Day

Contact Mymichigan Home Care

(800) 862-5002Get Directions

2597 S Meridian Rd
Mount Pleasant, MI 48858

About Mymichigan Home Care

Hospice overview and quality summary

Mymichigan Home Care is a nonprofit hospice care provider in Mount Pleasant, MI, serving patients and families in Isabella County and the surrounding area. Medicare certified since 1992, Mymichigan Home Care has provided 34 years of end-of-life and palliative care to the community.

Mymichigan Home Care serves an average of 86 patients per day, covering 69 ZIP codes across its service area. 64% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Mymichigan Home Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.

When choosing hospice care in Mount Pleasant, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since1992
CountyIsabella
Avg Daily Census86 patients
Service Area69 ZIP codes
HCI Score10/10
Affiliated Doctors5

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Mymichigan Home Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Mymichigan Home Care among the higher-rated hospice providers serving families in Mount Pleasant, MI.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
78%

78% of caregivers gave Mymichigan Home Care a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
84%

84% of caregivers gave Mymichigan Home Care a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
81%

81% of caregivers gave Mymichigan Home Care a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
85%

85% of caregivers gave Mymichigan Home Care a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
82%

82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Mymichigan Home Care a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Mymichigan Home Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

75.9% of Mymichigan Home Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.4%

Natl: 89.5%

74th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

26.8

Natl: 13.4

99th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

11.5%

Natl: 9.2%

78th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

22.3%

Natl: 55.4%

13th pctl

Early Live Discharges

Patients discharged alive within 3 days

10.4%

Natl: 7.2%

76th pctl

Late Live Discharges

Patients discharged alive after enrollment

31.3%

Natl: 40%

35th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6%

Natl: 8%

44th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$10,993

Natl: $16,971

14th pctl

Patient Population

Primary diagnoses of hospice patients

Mymichigan Home Care's patient population is primarily composed of individuals with cancer (39%), followed by cardiovascular disease (16%), stroke (14%), other conditions (14%), respiratory disease (9%), dementia (8%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer39%
Cardiovascular Disease16%
Stroke14%
Other Conditions14%
Respiratory Disease9%
Dementia8%

Care Settings

Where hospice care is delivered

Mymichigan Home Care delivers 64% of its care in patients' homes, with 19% in assisted living settings, 9% in skilled nursing settings, 8% in inpatient hospice settings. The hospice serves an average of 86 patients per day.

Patient's Home

64%

Assisted Living

19%

Skilled Nursing

9%

Inpatient Hospice

8%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Mymichigan Home Care

What is the CMS rating for Mymichigan Home Care?

Mymichigan Home Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Mymichigan Home Care primarily treat?

Mymichigan Home Care's patient population includes cancer (39%), cardiovascular disease (16%), stroke (14%), other conditions (14%), respiratory disease (9%), dementia (8%). This reflects the hospice's experience managing these conditions.

Where does Mymichigan Home Care provide care?

Mymichigan Home Care provides care in patient's home (64%), assisted living (19%), skilled nursing (9%), inpatient hospice (8%).

How large is Mymichigan Home Care?

Mymichigan Home Care serves an average of 86 patients per day and covers 69 ZIP codes in its service area.

How many doctors are affiliated with Mymichigan Home Care?

5 physicians are affiliated with Mymichigan Home Care.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·