About Promedica Hospice Care (bay City)
Hospice overview and quality summary
Promedica Hospice Care (bay City) is a for-profit hospice care provider in Midland, MI, serving patients and families in Midland County and the surrounding area. Medicare certified since 1992, Promedica Hospice Care (bay City) has provided 34 years of end-of-life and palliative care to the community.
Promedica Hospice Care (bay City) serves an average of 177 patients per day, covering 137 ZIP codes across its service area. 34% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Promedica Hospice Care (bay City) has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Midland, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Promedica Hospice Care (bay City) has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Promedica Hospice Care (bay City) among the higher-rated hospice providers serving families in Midland, MI.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Promedica Hospice Care (bay City) a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
87% of caregivers gave Promedica Hospice Care (bay City) a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.6%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.2%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.2%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.3%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
95.3%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Promedica Hospice Care (bay City)'s Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
55.0% of Promedica Hospice Care (bay City)'s patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
57%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
43.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
14.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.9%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$15,318
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Promedica Hospice Care (bay City)'s patient population is primarily composed of individuals with dementia (28%), followed by cancer (22%), cardiovascular disease (20%), other conditions (14%), respiratory disease (12%), stroke (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Promedica Hospice Care (bay City) delivers 34% of its care in patients' homes, with 48% in nursing facility settings, 16% in assisted living settings, 2% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 177 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Promedica Hospice Care (bay City)
20 affiliated physicians
Dr. Elizabeth Pionk, DO
Family Practice
Dr. Christine Rohr, MD
Internal Medicine
Dr. Garrett Smith, MD
Internal Medicine
Dr. Arshad Aqil, MD
Internal Medicine
Dr. Maciej Solarewicz, MD
Hospitalist
Dr. Lakshmi Shankariah, MD
Internal Medicine
Dr. Sailaja Sarvepalli, MD
Family Practice
Dr. Nick Buttar, MD
Family Practice
Dr. Jaime Tan, MD
Family Practice
Dr. Tazeen Ahmed, MD
Internal Medicine
Dr. Michael Samluk, DO
Internal Medicine
Dr. Imran Mir, MD
Internal Medicine
+ 8 more physicians
Dr. Iman Zeidan, MD
Family Practice
Dr. Ali Khan, MD
Internal Medicine
Dr. Blake Putman, MD
Family Practice
Dr. Prakash Sarvepalli, MD
Internal Medicine
Dr. Naeem Ahmed, MD
Internal Medicine
Dr. Vanessa Larouche, MD
Family Practice
Dr. Ashok Vashishta, MD
Internal Medicine
Dr. Sadia Khan, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Promedica Hospice Care (bay City)
What is the CMS rating for Promedica Hospice Care (bay City)?
Promedica Hospice Care (bay City) has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Promedica Hospice Care (bay City) primarily treat?
Promedica Hospice Care (bay City)'s patient population includes dementia (28%), cancer (22%), cardiovascular disease (20%), other conditions (14%), respiratory disease (12%), stroke (7%). This reflects the hospice's experience managing these conditions.
Where does Promedica Hospice Care (bay City) provide care?
Promedica Hospice Care (bay City) provides care in nursing facility (48%), patient's home (34%), assisted living (16%), skilled nursing (2%).
How large is Promedica Hospice Care (bay City)?
Promedica Hospice Care (bay City) serves an average of 177 patients per day and covers 137 ZIP codes in its service area.
How many doctors are affiliated with Promedica Hospice Care (bay City)?
20 physicians are affiliated with Promedica Hospice Care (bay City).
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·