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Hospice Care

Methodist Alliance Hospice

Average3-Star CMS Rating

6400 Shelby View Drive, Suite 101, Memphis, TN 38134

Non-Profit
42 Years Certified
79 Patients/Day

Contact Methodist Alliance Hospice

(901) 516-1600Get Directions

6400 Shelby View Drive, Suite 101
Memphis, TN 38134

About Methodist Alliance Hospice

Hospice overview and quality summary

Methodist Alliance Hospice is a nonprofit hospice care provider in Memphis, TN, serving patients and families in Shelby County and the surrounding area. Medicare certified since 1984, Methodist Alliance Hospice has provided 42 years of end-of-life and palliative care to the community.

Methodist Alliance Hospice serves an average of 79 patients per day, covering 87 ZIP codes across its service area. 61% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Methodist Alliance Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 6 physicians are affiliated with this hospice.

When choosing hospice care in Memphis, TN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1984
CountyShelby
Avg Daily Census79 patients
Service Area87 ZIP codes
HCI Score10/10
Affiliated Doctors6

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Methodist Alliance Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Memphis, TN compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
88%

88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
88%

88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
70%

70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
78%

78% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
74%

74% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
81%

81% of caregivers gave Methodist Alliance Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
79%

79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.7%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.3%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

71.1%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

96.1%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

97.7%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

90.8%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Methodist Alliance Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

51.2% of Methodist Alliance Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

93.4%

Natl: 89.5%

49th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

12.9

Natl: 13.4

57th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7%

Natl: 9.2%

39th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

46.7%

Natl: 55.4%

42th pctl

Early Live Discharges

Patients discharged alive within 3 days

13.5%

Natl: 7.2%

88th pctl

Late Live Discharges

Patients discharged alive after enrollment

31.7%

Natl: 40%

36th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

2.4%

Natl: 8%

25th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.5%

Natl: 0.6%

83th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$6,551

Natl: $16,971

2th pctl

Patient Population

Primary diagnoses of hospice patients

Methodist Alliance Hospice's patient population is primarily composed of individuals with cancer (32%), followed by dementia (21%), other conditions (18%), cardiovascular disease (15%), respiratory disease (8%), stroke (6%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer32%
Dementia21%
Other Conditions18%
Cardiovascular Disease15%
Respiratory Disease8%
Stroke6%

Care Settings

Where hospice care is delivered

Methodist Alliance Hospice delivers 61% of its care in patients' homes, with 24% in nursing facility settings, 5% in hospital settings, 3% in assisted living settings. The hospice serves an average of 79 patients per day.

Patient's Home

61%

Nursing Facility

24%

Hospital

5%

Assisted Living

3%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Methodist Alliance Hospice

What is the CMS rating for Methodist Alliance Hospice?

Methodist Alliance Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Methodist Alliance Hospice primarily treat?

Methodist Alliance Hospice's patient population includes cancer (32%), dementia (21%), other conditions (18%), cardiovascular disease (15%), respiratory disease (8%), stroke (6%). This reflects the hospice's experience managing these conditions.

Where does Methodist Alliance Hospice provide care?

Methodist Alliance Hospice provides care in patient's home (61%), nursing facility (24%), hospital (5%), assisted living (3%).

How large is Methodist Alliance Hospice?

Methodist Alliance Hospice serves an average of 79 patients per day and covers 87 ZIP codes in its service area.

How many doctors are affiliated with Methodist Alliance Hospice?

6 physicians are affiliated with Methodist Alliance Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·