About Medical Services Of America Hospice-columbia
Hospice overview and quality summary
Medical Services Of America Hospice-columbia is a for-profit hospice care provider in Columbia, SC, serving patients and families in Richland County and the surrounding area. Medicare certified since 1996, Medical Services Of America Hospice-columbia has provided 30 years of end-of-life and palliative care to the community.
Medical Services Of America Hospice-columbia serves an average of 107 patients per day, covering 132 ZIP codes across its service area. 58% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Medical Services Of America Hospice-columbia a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Columbia, SC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Medical Services Of America Hospice-columbia has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Columbia, SC compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
79% of caregivers gave Medical Services Of America Hospice-columbia a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Medical Services Of America Hospice-columbia a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
75% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.8%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.3%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
97.1%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
95.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
94.2%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
90.4%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Medical Services Of America Hospice-columbia's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
50.4% of Medical Services Of America Hospice-columbia's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
89.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
73.2%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
36.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
12.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.5%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$15,811
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Medical Services Of America Hospice-columbia's patient population is primarily composed of individuals with dementia (28%), followed by cancer (25%), cardiovascular disease (17%), other conditions (16%), respiratory disease (10%), stroke (5%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Medical Services Of America Hospice-columbia delivers 58% of its care in patients' homes, with 31% in skilled nursing settings, 8% in assisted living settings, 2% in nursing facility settings, 1% in hospital settings. The hospice serves an average of 107 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Nursing Facility
Hospital
Doctors at Medical Services Of America Hospice-columbia
20 affiliated physicians
Dr. Jonathan Cates, MD
Critical Care (intensivists)
Dr. Stephenson Hudson, DO
Hospitalist
Dr. Ayesha Ahmad, DO
Hospitalist
Dr. Carol Choe, MD
Critical Care (intensivists)
Dr. Oliver Harden, MD
Internal Medicine
Dr. Grant Sullivan, DO
Hospitalist
Dr. Sameena Khan, MD
Hospitalist
Dr. Letty Thottathil
Hospitalist
Dr. Rohan Kalra, MD
Hospitalist
Dr. Cherisse Thomas, MD
Hospitalist
Dr. William Altman, MD
Family Practice
Dr. Abraham Rowson, MD
Family Practice
+ 8 more physicians
Dr. Winston Mciver, MD
Family Practice
Dr. Dheeraj Puppala, MD
Internal Medicine
Dr. Devon Best, MD
Hospitalist
Dr. Scott Stockholm, DO
Critical Care (intensivists)
Dr. Shawn Esperti, DO
Pulmonary Disease
Dr. Anthony Zamcho, MD
Internal Medicine
Dr. Vinay Jagadeesha, MD
Family Practice
Dr. James Benedict, MD
Hospitalist
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Medical Services Of America Hospice-columbia
What is the CMS rating for Medical Services Of America Hospice-columbia?
Medical Services Of America Hospice-columbia has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Medical Services Of America Hospice-columbia primarily treat?
Medical Services Of America Hospice-columbia's patient population includes dementia (28%), cancer (25%), cardiovascular disease (17%), other conditions (16%), respiratory disease (10%), stroke (5%). This reflects the hospice's experience managing these conditions.
Where does Medical Services Of America Hospice-columbia provide care?
Medical Services Of America Hospice-columbia provides care in patient's home (58%), skilled nursing (31%), assisted living (8%), nursing facility (2%), hospital (1%).
How large is Medical Services Of America Hospice-columbia?
Medical Services Of America Hospice-columbia serves an average of 107 patients per day and covers 132 ZIP codes in its service area.
How many doctors are affiliated with Medical Services Of America Hospice-columbia?
20 physicians are affiliated with Medical Services Of America Hospice-columbia.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·