About Crescent Hospice, Inc
Hospice overview and quality summary
Crescent Hospice, Inc is a for-profit hospice care provider in Columbia, SC, serving patients and families in Richland County and the surrounding area. Medicare certified since 2012, Crescent Hospice, Inc has provided 14 years of end-of-life and palliative care to the community.
Crescent Hospice, Inc serves an average of 549 patients per day, covering 326 ZIP codes across its service area. 51% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Crescent Hospice, Inc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 17 physicians are affiliated with this hospice.
When choosing hospice care in Columbia, SC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Crescent Hospice, Inc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Crescent Hospice, Inc among the higher-rated hospice providers serving families in Columbia, SC.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
78% of caregivers gave Crescent Hospice, Inc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.8%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.4%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.8%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.6%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Crescent Hospice, Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
67.0% of Crescent Hospice, Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
93.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
78.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
13.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
34.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
15.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.2%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,489
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Crescent Hospice, Inc's patient population is primarily composed of individuals with dementia (35%), followed by cancer (24%), other conditions (14%), cardiovascular disease (13%), respiratory disease (8%), stroke (6%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Crescent Hospice, Inc delivers 51% of its care in patients' homes, with 33% in assisted living settings, 15% in nursing facility settings. The hospice serves an average of 549 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Doctors at Crescent Hospice, Inc
17 affiliated physicians
Dr. Christopher Zakhary, MD
Internal Medicine
Dr. Reid Castellone, MD
Family Practice
Dr. Brian Wright, DO
Internal Medicine
Dr. Travis Novinger, MD
Family Practice
Dr. William Martin, MD
Family Practice
Dr. Charles Holladay, MD
Hematology/oncology
Dr. Joseph Powell, MD
Family Practice
Dr. Carlton Cauthen, MD
Pulmonary Disease
Dr. Samantha Hollis, DO
Family Practice
Dr. Marva Williams, MD
Emergency Medicine
Dr. Abraham Areephanthu, MD
Family Practice
Dr. Peter Zervos, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Crescent Hospice, Inc
What is the CMS rating for Crescent Hospice, Inc?
Crescent Hospice, Inc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Crescent Hospice, Inc primarily treat?
Crescent Hospice, Inc's patient population includes dementia (35%), cancer (24%), other conditions (14%), cardiovascular disease (13%), respiratory disease (8%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Crescent Hospice, Inc provide care?
Crescent Hospice, Inc provides care in patient's home (51%), assisted living (33%), nursing facility (15%).
How large is Crescent Hospice, Inc?
Crescent Hospice, Inc serves an average of 549 patients per day and covers 326 ZIP codes in its service area.
How many doctors are affiliated with Crescent Hospice, Inc?
17 physicians are affiliated with Crescent Hospice, Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·