About Lightways Hospice And Serious Illness Care
Hospice overview and quality summary
Lightways Hospice And Serious Illness Care is a nonprofit hospice care provider in Joliet, IL, serving patients and families in Will County and the surrounding area. Medicare certified since 1990, Lightways Hospice And Serious Illness Care has provided 36 years of end-of-life and palliative care to the community.
Lightways Hospice And Serious Illness Care serves an average of 402 patients per day, covering 217 ZIP codes across its service area. 56% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Lightways Hospice And Serious Illness Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Joliet, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Lightways Hospice And Serious Illness Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Lightways Hospice And Serious Illness Care among the higher-rated hospice providers serving families in Joliet, IL.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Lightways Hospice And Serious Illness Care a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Lightways Hospice And Serious Illness Care a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave Lightways Hospice And Serious Illness Care a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
82% of caregivers gave Lightways Hospice And Serious Illness Care a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Lightways Hospice And Serious Illness Care a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave Lightways Hospice And Serious Illness Care a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
92% of caregivers gave Lightways Hospice And Serious Illness Care a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.8%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.3%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.7%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Lightways Hospice And Serious Illness Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
80.4% of Lightways Hospice And Serious Illness Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
99.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
12%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
57.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
28.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
12.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1.6%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,281
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Lightways Hospice And Serious Illness Care's patient population is primarily composed of individuals with cancer (29%), followed by cardiovascular disease (22%), stroke (20%), other conditions (14%), dementia (8%), respiratory disease (7%).
Care Settings
Where hospice care is delivered
Lightways Hospice And Serious Illness Care delivers 56% of its care in patients' homes, with 26% in nursing facility settings, 12% in assisted living settings, 2% in inpatient hospice settings, 2% in skilled nursing settings. The hospice serves an average of 402 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Inpatient Hospice
Skilled Nursing
Doctors at Lightways Hospice And Serious Illness Care
20 affiliated physicians
Dr. Amit Joshi, MD
Family Practice
Dr. Sudarsana Chakrabarti, MD
Internal Medicine
Dr. Bob William, MD
Family Practice
Dr. Keyur Chauhan, MD
Internal Medicine
Dr. Robert Maguire, MD
Internal Medicine
Dr. Jitinder Singh, DO
Family Practice
Dr. Khalil Snowber, DO
Family Practice
Dr. Joseph Hindo, MD
Internal Medicine
Dr. Melwin Joseph, DO
Internal Medicine
Dr. Andrew Wunderlich, MD
Internal Medicine
Dr. Mohammed Siddiqui, MD
Internal Medicine
Dr. Brian Oleary, MD
Internal Medicine
+ 8 more physicians
Dr. Zafer Jawich, MD
Internal Medicine
Dr. Martha Twaddle, MD
Internal Medicine
Dr. Karl Szafranski, MD
Family Practice
Dr. Liji Mathew, MD
Internal Medicine
Dr. Jibran Ahmed, MD
Family Practice
Dr. Bhavesh Gandhi, MD
Family Practice
Dr. Mark Wargo, MD
Family Practice
Dr. John Gietzen, DO
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Lightways Hospice And Serious Illness Care
What is the CMS rating for Lightways Hospice And Serious Illness Care?
Lightways Hospice And Serious Illness Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Lightways Hospice And Serious Illness Care primarily treat?
Lightways Hospice And Serious Illness Care's patient population includes cancer (29%), cardiovascular disease (22%), stroke (20%), other conditions (14%), dementia (8%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.
Where does Lightways Hospice And Serious Illness Care provide care?
Lightways Hospice And Serious Illness Care provides care in patient's home (56%), nursing facility (26%), assisted living (12%), inpatient hospice (2%), skilled nursing (2%).
How large is Lightways Hospice And Serious Illness Care?
Lightways Hospice And Serious Illness Care serves an average of 402 patients per day and covers 217 ZIP codes in its service area.
How many doctors are affiliated with Lightways Hospice And Serious Illness Care?
20 physicians are affiliated with Lightways Hospice And Serious Illness Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·