About Lester Dierksen Memorial Hospice, Llc
Hospice overview and quality summary
Lester Dierksen Memorial Hospice, Llc is a for-profit hospice care provider in Hot Springs Village, AR, serving patients and families in Garland County and the surrounding area. Medicare certified since 2007, Lester Dierksen Memorial Hospice, Llc has provided 19 years of end-of-life and palliative care to the community.
Lester Dierksen Memorial Hospice, Llc serves an average of 134 patients per day, covering 57 ZIP codes across its service area. 69% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Lester Dierksen Memorial Hospice, Llc has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 8 physicians are affiliated with this hospice.
When choosing hospice care in Hot Springs Village, AR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
Lester Dierksen Memorial Hospice, Llc has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Lester Dierksen Memorial Hospice, Llc among the higher-rated hospice providers serving families in Hot Springs Village, AR.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Lester Dierksen Memorial Hospice, Llc a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Lester Dierksen Memorial Hospice, Llc a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
80% of caregivers gave Lester Dierksen Memorial Hospice, Llc a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
87% of caregivers gave Lester Dierksen Memorial Hospice, Llc a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
83% of caregivers gave Lester Dierksen Memorial Hospice, Llc a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
83% of caregivers gave Lester Dierksen Memorial Hospice, Llc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave Lester Dierksen Memorial Hospice, Llc a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
91% of caregivers gave Lester Dierksen Memorial Hospice, Llc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.8%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.8%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.6%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.1%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
95.3%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Lester Dierksen Memorial Hospice, Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
80.1% of Lester Dierksen Memorial Hospice, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
75.2%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
11.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
36.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
17.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$18,092
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Lester Dierksen Memorial Hospice, Llc's patient population is primarily composed of individuals with dementia (42%), followed by cancer (20%), other conditions (18%), cardiovascular disease (8%), respiratory disease (8%), stroke (5%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Lester Dierksen Memorial Hospice, Llc delivers 69% of its care in patients' homes, with 24% in nursing facility settings, 7% in assisted living settings. The hospice serves an average of 134 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at Lester Dierksen Memorial Hospice, Llc
8 affiliated physicians
Dr. Douglas Maglothin, MD
Family Practice
Dr. Ferdinand Roda, MD
Family Practice
Dr. Meaghan Masini, MD
Internal Medicine
Dr. Aaron Mitchell, MD
Family Practice
Dr. Leslye Mcgrath, MD
Family Practice
Dr. Virgincita Rodriguez, MD
Family Practice
Dr. Katharine Hurst, MD
Internal Medicine
Dr. Pratapji Thakor, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Lester Dierksen Memorial Hospice, Llc
What is the CMS rating for Lester Dierksen Memorial Hospice, Llc?
Lester Dierksen Memorial Hospice, Llc has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Lester Dierksen Memorial Hospice, Llc primarily treat?
Lester Dierksen Memorial Hospice, Llc's patient population includes dementia (42%), cancer (20%), other conditions (18%), cardiovascular disease (8%), respiratory disease (8%), stroke (5%). This reflects the hospice's experience managing these conditions.
Where does Lester Dierksen Memorial Hospice, Llc provide care?
Lester Dierksen Memorial Hospice, Llc provides care in patient's home (69%), nursing facility (24%), assisted living (7%).
How large is Lester Dierksen Memorial Hospice, Llc?
Lester Dierksen Memorial Hospice, Llc serves an average of 134 patients per day and covers 57 ZIP codes in its service area.
How many doctors are affiliated with Lester Dierksen Memorial Hospice, Llc?
8 physicians are affiliated with Lester Dierksen Memorial Hospice, Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·