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Hospice Care

Baptist Health Hospice Little Rock

Below Average2-Star CMS Rating

11900 Colonel Glenn Rd, Suite 2300, Little Rock, AR 72210

Non-Profit
35 Years Certified
93 Patients/Day

Contact Baptist Health Hospice

(501) 202-7474Get Directions

11900 Colonel Glenn Rd, Suite 2300
Little Rock, AR 72210

About Baptist Health Hospice Little Rock

Hospice overview and quality summary

Baptist Health Hospice Little Rock is a nonprofit hospice care provider in Little Rock, AR, serving patients and families in Pulaski County and the surrounding area. Medicare certified since 1991, Baptist Health Hospice Little Rock has provided 35 years of end-of-life and palliative care to the community.

Baptist Health Hospice Little Rock serves an average of 93 patients per day, covering 76 ZIP codes across its service area. 65% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Baptist Health Hospice Little Rock holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.

When choosing hospice care in Little Rock, AR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipNon-Profit
Certified Since1991
CountyPulaski
Avg Daily Census93 patients
Service Area76 ZIP codes
HCI Score10/10
Affiliated Doctors9

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Baptist Health Hospice Little Rock has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Little Rock, AR considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
84%

84% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
85%

85% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
70%

70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
73%

73% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
68%

68% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
72%

72% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
76%

76% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.7%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.4%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.6%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

97.5%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.1%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

95.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Baptist Health Hospice Little Rock's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

32.8% of Baptist Health Hospice Little Rock's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

89.4%

Natl: 89.5%

29th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

10.4

Natl: 13.4

29th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.3%

Natl: 9.2%

54th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

69.9%

Natl: 55.4%

74th pctl

Early Live Discharges

Patients discharged alive within 3 days

12.5%

Natl: 7.2%

85th pctl

Late Live Discharges

Patients discharged alive after enrollment

28.1%

Natl: 40%

27th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

14.6%

Natl: 8%

82th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.2%

Natl: 2.3%

85th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

2.3%

Natl: 0.6%

95th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$9,850

Natl: $16,971

10th pctl

Patient Population

Primary diagnoses of hospice patients

Baptist Health Hospice Little Rock's patient population is primarily composed of individuals with other conditions (26%), followed by cancer (23%), dementia (22%), cardiovascular disease (12%), respiratory disease (11%), stroke (8%).

Other Conditions26%
Cancer23%
Dementia22%
Cardiovascular Disease12%
Respiratory Disease11%
Stroke8%

Care Settings

Where hospice care is delivered

Baptist Health Hospice Little Rock delivers 65% of its care in patients' homes, with 22% in skilled nursing settings, 9% in nursing facility settings, 3% in assisted living settings, 1% in hospital settings. The hospice serves an average of 93 patients per day.

Patient's Home

65%

Skilled Nursing

22%

Nursing Facility

9%

Assisted Living

3%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Baptist Health Hospice Little Rock

What is the CMS rating for Baptist Health Hospice Little Rock?

Baptist Health Hospice Little Rock has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Baptist Health Hospice Little Rock primarily treat?

Baptist Health Hospice Little Rock's patient population includes other conditions (26%), cancer (23%), dementia (22%), cardiovascular disease (12%), respiratory disease (11%), stroke (8%). This reflects the hospice's experience managing these conditions.

Where does Baptist Health Hospice Little Rock provide care?

Baptist Health Hospice Little Rock provides care in patient's home (65%), skilled nursing (22%), nursing facility (9%), assisted living (3%), hospital (1%).

How large is Baptist Health Hospice Little Rock?

Baptist Health Hospice Little Rock serves an average of 93 patients per day and covers 76 ZIP codes in its service area.

How many doctors are affiliated with Baptist Health Hospice Little Rock?

9 physicians are affiliated with Baptist Health Hospice Little Rock.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·