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Hospice Care

Kindred Hospice - Virginia Beach

Below Average2-Star CMS Rating

5544 Greenwich Road, Suite 202, Virginia Beach, VA 23462

For-Profit
24 Years Certified
134 Patients/Day

Contact Kindred Hospice -

(757) 461-0600Get Directions

5544 Greenwich Road, Suite 202
Virginia Beach, VA 23462

About Kindred Hospice - Virginia Beach

Hospice overview and quality summary

Kindred Hospice - Virginia Beach is a for-profit hospice care provider in Virginia Beach, VA, serving patients and families in Virginia Beach City County and the surrounding area. Medicare certified since 2002, Kindred Hospice - Virginia Beach has provided 24 years of end-of-life and palliative care to the community.

Kindred Hospice - Virginia Beach serves an average of 134 patients per day, covering 66 ZIP codes across its service area. 60% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Kindred Hospice - Virginia Beach holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Virginia Beach, VA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2002
CountyVirginia Beach City
Avg Daily Census134 patients
Service Area66 ZIP codes
HCI Score10/10
Affiliated Doctors2

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Kindred Hospice - Virginia Beach has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Virginia Beach, VA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
87%

87% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
65%

65% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
75%

75% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
70%

70% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
71%

71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
76%

76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
81%

81% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.5%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.8%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.5%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

98.4%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

96.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Kindred Hospice - Virginia Beach's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

61.8% of Kindred Hospice - Virginia Beach's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

90.5%

Natl: 89.5%

33th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

12.6

Natl: 13.4

54th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.9%

Natl: 9.2%

50th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

31.2%

Natl: 55.4%

23th pctl

Early Live Discharges

Patients discharged alive within 3 days

11.2%

Natl: 7.2%

80th pctl

Late Live Discharges

Patients discharged alive after enrollment

28.6%

Natl: 40%

28th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6.1%

Natl: 8%

44th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.1%

Natl: 2.3%

76th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,786

Natl: $16,971

38th pctl

Patient Population

Primary diagnoses of hospice patients

Kindred Hospice - Virginia Beach's patient population is primarily composed of individuals with dementia (21%), followed by cancer (21%), stroke (21%), cardiovascular disease (18%), other conditions (12%), respiratory disease (9%).

Dementia21%
Cancer21%
Stroke21%
Cardiovascular Disease18%
Other Conditions12%
Respiratory Disease9%

Care Settings

Where hospice care is delivered

Kindred Hospice - Virginia Beach delivers 60% of its care in patients' homes, with 20% in assisted living settings, 17% in skilled nursing settings, 2% in nursing facility settings. The hospice serves an average of 134 patients per day.

Patient's Home

60%

Assisted Living

20%

Skilled Nursing

17%

Nursing Facility

2%

Doctors at Kindred Hospice - Virginia Beach

2 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Kindred Hospice - Virginia Beach

What is the CMS rating for Kindred Hospice - Virginia Beach?

Kindred Hospice - Virginia Beach has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Kindred Hospice - Virginia Beach primarily treat?

Kindred Hospice - Virginia Beach's patient population includes dementia (21%), cancer (21%), stroke (21%), cardiovascular disease (18%), other conditions (12%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.

Where does Kindred Hospice - Virginia Beach provide care?

Kindred Hospice - Virginia Beach provides care in patient's home (60%), assisted living (20%), skilled nursing (17%), nursing facility (2%).

How large is Kindred Hospice - Virginia Beach?

Kindred Hospice - Virginia Beach serves an average of 134 patients per day and covers 66 ZIP codes in its service area.

How many doctors are affiliated with Kindred Hospice - Virginia Beach?

2 physicians are affiliated with Kindred Hospice - Virginia Beach.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·