About Kindred Hospice
Hospice overview and quality summary
Kindred Hospice is a for-profit hospice care provider in Portage, MI, serving patients and families in Kalamazoo County and the surrounding area. Medicare certified since 2004, Kindred Hospice has provided 22 years of end-of-life and palliative care to the community.
Kindred Hospice serves an average of 103 patients per day, covering 77 ZIP codes across its service area. 27% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Kindred Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 15 physicians are affiliated with this hospice.
When choosing hospice care in Portage, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Kindred Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Portage, MI compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
66% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
81% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.4%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
98.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.4%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.5%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Kindred Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
54.4% of Kindred Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
89.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
38.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
36.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
11.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$20,870
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Kindred Hospice's patient population is primarily composed of individuals with dementia (30%), followed by cardiovascular disease (21%), stroke (14%), cancer (13%), other conditions (13%), respiratory disease (12%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Kindred Hospice delivers 27% of its care in patients' homes, with 37% in nursing facility settings, 34% in assisted living settings, 2% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 103 patients per day.
Nursing Facility
Assisted Living
Patient's Home
Skilled Nursing
Doctors at Kindred Hospice
15 affiliated physicians
Dr. Frederick Bean, MD
Emergency Medicine
Dr. Oranu Ibekie, MD
Family Practice
Dr. Alexander Runowski, MD
Family Practice
Dr. Tahir Alvi, MD
Internal Medicine
Dr. Jasmine Dorsey, MD
Internal Medicine
Dr. Nicoara Oprescu, MD
Internal Medicine
Dr. Maureen Ziboh, MD
Family Practice
Dr. Angela Joseph, MD
Anesthesiology
Dr. Stephen Dallas, MD
Internal Medicine
Dr. Anthony Janas, MD
Family Practice
Dr. Keith Papendick, MD
Family Practice
Dr. Charles Whitaker, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Kindred Hospice
What is the CMS rating for Kindred Hospice?
Kindred Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Kindred Hospice primarily treat?
Kindred Hospice's patient population includes dementia (30%), cardiovascular disease (21%), stroke (14%), cancer (13%), other conditions (13%), respiratory disease (12%). This reflects the hospice's experience managing these conditions.
Where does Kindred Hospice provide care?
Kindred Hospice provides care in nursing facility (37%), assisted living (34%), patient's home (27%), skilled nursing (2%).
How large is Kindred Hospice?
Kindred Hospice serves an average of 103 patients per day and covers 77 ZIP codes in its service area.
How many doctors are affiliated with Kindred Hospice?
15 physicians are affiliated with Kindred Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·