About Compassus - Kalamazoo
Hospice overview and quality summary
Compassus - Kalamazoo is a nonprofit hospice care provider in Portage, MI, serving patients and families in Kalamazoo County and the surrounding area. Medicare certified since 1992, Compassus - Kalamazoo has provided 34 years of end-of-life and palliative care to the community.
Compassus - Kalamazoo serves an average of 49 patients per day, covering 63 ZIP codes across its service area. 80% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Portage, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
83% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
84% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
66% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
70% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
67% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
71% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
69% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Compassus - Kalamazoo's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
82.1% of Compassus - Kalamazoo's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
35.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
1.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
43.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.8%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,266
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Compassus - Kalamazoo's patient population is primarily composed of individuals with dementia (25%), followed by other conditions (21%), cardiovascular disease (20%), cancer (19%), respiratory disease (13%), stroke (5%).
Care Settings
Where hospice care is delivered
Compassus - Kalamazoo delivers 80% of its care in patients' homes, with 12% in assisted living settings, 6% in nursing facility settings, 1% in skilled nursing settings, 1% in hospital settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 49 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Skilled Nursing
Hospital
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Compassus - Kalamazoo
What is the CMS rating for Compassus - Kalamazoo?
Compassus - Kalamazoo does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Compassus - Kalamazoo primarily treat?
Compassus - Kalamazoo's patient population includes dementia (25%), other conditions (21%), cardiovascular disease (20%), cancer (19%), respiratory disease (13%), stroke (5%). This reflects the hospice's experience managing these conditions.
Where does Compassus - Kalamazoo provide care?
Compassus - Kalamazoo provides care in patient's home (80%), assisted living (12%), nursing facility (6%), skilled nursing (1%), hospital (1%).
How large is Compassus - Kalamazoo?
Compassus - Kalamazoo serves an average of 49 patients per day and covers 63 ZIP codes in its service area.
How many doctors are affiliated with Compassus - Kalamazoo?
1 physicians are affiliated with Compassus - Kalamazoo.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·