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Hospice Care

Kindred Hospice - Harrisonburg

Average3-Star CMS Rating

420 Neff Avenue, Suite 110, Harrisonburg, VA 22801

For-Profit
19 Years Certified
125 Patients/Day

Contact Kindred Hospice -

(540) 801-0406Get Directions

420 Neff Avenue, Suite 110
Harrisonburg, VA 22801

About Kindred Hospice - Harrisonburg

Hospice overview and quality summary

Kindred Hospice - Harrisonburg is a for-profit hospice care provider in Harrisonburg, VA, serving patients and families in Harrisonburg City County and the surrounding area. Medicare certified since 2007, Kindred Hospice - Harrisonburg has provided 19 years of end-of-life and palliative care to the community.

Kindred Hospice - Harrisonburg serves an average of 125 patients per day, covering 115 ZIP codes across its service area. 37% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Kindred Hospice - Harrisonburg a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.

When choosing hospice care in Harrisonburg, VA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2007
CountyHarrisonburg City
Avg Daily Census125 patients
Service Area115 ZIP codes
HCI Score10/10
Affiliated Doctors4

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Kindred Hospice - Harrisonburg has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Harrisonburg, VA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
74%

74% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
77%

77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
71%

71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
79%

79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
78%

78% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.7%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.4%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Kindred Hospice - Harrisonburg's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

63.3% of Kindred Hospice - Harrisonburg's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

93.8%

Natl: 89.5%

52th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.9

Natl: 13.4

46th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9%

Natl: 9.2%

62th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

39.4%

Natl: 55.4%

32th pctl

Early Live Discharges

Patients discharged alive within 3 days

4%

Natl: 7.2%

33th pctl

Late Live Discharges

Patients discharged alive after enrollment

40%

Natl: 40%

60th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

5.6%

Natl: 8%

42th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$21,135

Natl: $16,971

66th pctl

Patient Population

Primary diagnoses of hospice patients

Kindred Hospice - Harrisonburg's patient population is primarily composed of individuals with dementia (36%), followed by cardiovascular disease (23%), cancer (15%), stroke (12%), other conditions (9%), respiratory disease (6%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia36%
Cardiovascular Disease23%
Cancer15%
Stroke12%
Other Conditions9%
Respiratory Disease6%

Care Settings

Where hospice care is delivered

Kindred Hospice - Harrisonburg delivers 37% of its care in patients' homes, with 42% in assisted living settings, 20% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 125 patients per day.

Assisted Living

42%

Patient's Home

37%

Nursing Facility

20%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Kindred Hospice - Harrisonburg

What is the CMS rating for Kindred Hospice - Harrisonburg?

Kindred Hospice - Harrisonburg has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Kindred Hospice - Harrisonburg primarily treat?

Kindred Hospice - Harrisonburg's patient population includes dementia (36%), cardiovascular disease (23%), cancer (15%), stroke (12%), other conditions (9%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.

Where does Kindred Hospice - Harrisonburg provide care?

Kindred Hospice - Harrisonburg provides care in assisted living (42%), patient's home (37%), nursing facility (20%).

How large is Kindred Hospice - Harrisonburg?

Kindred Hospice - Harrisonburg serves an average of 125 patients per day and covers 115 ZIP codes in its service area.

How many doctors are affiliated with Kindred Hospice - Harrisonburg?

4 physicians are affiliated with Kindred Hospice - Harrisonburg.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·