About Hospice Of The Shenandoah
Hospice overview and quality summary
Hospice Of The Shenandoah is a nonprofit hospice care provider in Fishersville, VA, serving patients and families in Augusta County and the surrounding area. Medicare certified since 1997, Hospice Of The Shenandoah has provided 29 years of end-of-life and palliative care to the community.
Hospice Of The Shenandoah serves an average of 129 patients per day, covering 32 ZIP codes across its service area. 69% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospice Of The Shenandoah has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Fishersville, VA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hospice Of The Shenandoah has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of The Shenandoah among the higher-rated hospice providers serving families in Fishersville, VA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
96% of caregivers gave Hospice Of The Shenandoah a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
80% of caregivers gave Hospice Of The Shenandoah a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave Hospice Of The Shenandoah a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Hospice Of The Shenandoah a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
81% of caregivers gave Hospice Of The Shenandoah a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave Hospice Of The Shenandoah a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
90% of caregivers gave Hospice Of The Shenandoah a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.6%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
98.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.3%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.1%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.4%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Of The Shenandoah's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
84.9% of Hospice Of The Shenandoah's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
24.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
42.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
7.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.6%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$14,710
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Of The Shenandoah's patient population is primarily composed of individuals with dementia (29%), followed by cancer (23%), cardiovascular disease (21%), other conditions (13%), respiratory disease (10%), stroke (4%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Hospice Of The Shenandoah delivers 69% of its care in patients' homes, with 25% in assisted living settings, 2% in nursing facility settings, 2% in hospital settings, 1% in inpatient hospice settings. The hospice serves an average of 129 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Hospital
Inpatient Hospice
Doctors at Hospice Of The Shenandoah
20 affiliated physicians
Dr. Uzma Ali, MD
Family Practice
Dr. Jasmine Brickey, PA
Physician Assistant
Dr. Amanda Wilson, NP
Nurse Practitioner
Dr. Susan Becker
Nurse Practitioner
Dr. Samuel Hostetter, MD
Family Practice
Dr. Scott Young, MD
Family Practice
Dr. Kerry Alexander, MD
Internal Medicine
Dr. Kathleen Dunbar, MD
Family Practice
Dr. Shelley Snodgrass, MD
Internal Medicine
Dr. Nevin Yoder
Nurse Practitioner
Dr. Kelsey Fortin, NP
Nurse Practitioner
Dr. Justine Paladino, NP
Nurse Practitioner
+ 8 more physicians
Dr. Christopher Sanders, MD
Hospitalist
Dr. Karissa Hare
Nurse Practitioner
Dr. David Chernoff, MD
Family Practice
Dr. Claire Meyers, NP
Nurse Practitioner
Dr. Jessica Roes
Nurse Practitioner
Dr. Timothy Kokanovich, MD
Hospice/palliative Care
Dr. Lindsey Wallace, NP
Nurse Practitioner
Dr. Scott Seaton, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in VA
Intrepid Usa Hospice (staunton)
For-Profit · 7 mi away
427 Lee Jackson Highway Suite A3, Staunton, VA 24401
(540) 569-3431
Sentara Home Care Services
For-Profit · 21 mi away
871 Martin Luther King Jr Way Suite 203, Harrisonburg, VA 22801
(540) 433-4429
Kindred Hospice - Harrisonburg
For-Profit · 21 mi away
420 Neff Avenue, Suite 110, Harrisonburg, VA 22801
(540) 801-0406
First Choice Hospice
Other · 28 mi away
1819 Virginia Avenue, Harrisonburg, VA 22802
(540) 434-3916
Hospice Of The Piedmont Inc
Non-Profit · 31 mi away
675 Peter Jefferson Parkway, Suite 300, Charlottesville, VA 22911
(434) 817-6900
Legacy Hospice
Other · 31 mi away
650 Peter Jefferson Parkway Suite 310, Charlottesville, VA 22911
(434) 970-7776
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Hospice Of The Shenandoah
What is the CMS rating for Hospice Of The Shenandoah?
Hospice Of The Shenandoah has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Of The Shenandoah primarily treat?
Hospice Of The Shenandoah's patient population includes dementia (29%), cancer (23%), cardiovascular disease (21%), other conditions (13%), respiratory disease (10%), stroke (4%). This reflects the hospice's experience managing these conditions.
Where does Hospice Of The Shenandoah provide care?
Hospice Of The Shenandoah provides care in patient's home (69%), assisted living (25%), nursing facility (2%), hospital (2%), inpatient hospice (1%).
How large is Hospice Of The Shenandoah?
Hospice Of The Shenandoah serves an average of 129 patients per day and covers 32 ZIP codes in its service area.
How many doctors are affiliated with Hospice Of The Shenandoah?
20 physicians are affiliated with Hospice Of The Shenandoah.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·