About Kaiser Foundation Hospital Hospice-san Francisco
Hospice overview and quality summary
Kaiser Foundation Hospital Hospice-san Francisco is a nonprofit hospice care provider in San Francisco, CA, serving patients and families in San Francisco County and the surrounding area. Medicare certified since 1991, Kaiser Foundation Hospital Hospice-san Francisco has provided 35 years of end-of-life and palliative care to the community.
Kaiser Foundation Hospital Hospice-san Francisco serves an average of 56 patients per day, covering 38 ZIP codes across its service area. 81% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Kaiser Foundation Hospital Hospice-san Francisco has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in San Francisco, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Kaiser Foundation Hospital Hospice-san Francisco has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Kaiser Foundation Hospital Hospice-san Francisco among the higher-rated hospice providers serving families in San Francisco, CA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Kaiser Foundation Hospital Hospice-san Francisco a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Kaiser Foundation Hospital Hospice-san Francisco a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Kaiser Foundation Hospital Hospice-san Francisco a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.8%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.5%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
98.3%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Kaiser Foundation Hospital Hospice-san Francisco's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
31.1% of Kaiser Foundation Hospital Hospice-san Francisco's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
86.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
17.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
45.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
10.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
11.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,613
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Kaiser Foundation Hospital Hospice-san Francisco's patient population is primarily composed of individuals with cancer (40%), followed by other conditions (23%), cardiovascular disease (13%), stroke (11%), dementia (10%), respiratory disease (4%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Kaiser Foundation Hospital Hospice-san Francisco delivers 81% of its care in patients' homes, with 15% in assisted living settings, 2% in inpatient hospice settings, 1% in nursing facility settings, 1% in skilled nursing settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 56 patients per day.
Patient's Home
Assisted Living
Inpatient Hospice
Nursing Facility
Skilled Nursing
Doctors at Kaiser Foundation Hospital Hospice-san Francisco
1 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Kaiser Foundation Hospital Hospice-san Francisco
What is the CMS rating for Kaiser Foundation Hospital Hospice-san Francisco?
Kaiser Foundation Hospital Hospice-san Francisco has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Kaiser Foundation Hospital Hospice-san Francisco primarily treat?
Kaiser Foundation Hospital Hospice-san Francisco's patient population includes cancer (40%), other conditions (23%), cardiovascular disease (13%), stroke (11%), dementia (10%), respiratory disease (4%). This reflects the hospice's experience managing these conditions.
Where does Kaiser Foundation Hospital Hospice-san Francisco provide care?
Kaiser Foundation Hospital Hospice-san Francisco provides care in patient's home (81%), assisted living (15%), inpatient hospice (2%), nursing facility (1%), skilled nursing (1%).
How large is Kaiser Foundation Hospital Hospice-san Francisco?
Kaiser Foundation Hospital Hospice-san Francisco serves an average of 56 patients per day and covers 38 ZIP codes in its service area.
How many doctors are affiliated with Kaiser Foundation Hospital Hospice-san Francisco?
1 physicians are affiliated with Kaiser Foundation Hospital Hospice-san Francisco.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·