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Hospice Care

Kaiser Foundation Hospital Hospice Program

Below Average2-Star CMS Rating

12200 Bellflower Blvd, Downey, CA 90242

For-Profit
43 Years Certified
174 Patients/Day

Contact Kaiser Foundation Hospital

(562) 622-4350Get Directions

12200 Bellflower Blvd
Downey, CA 90242

About Kaiser Foundation Hospital Hospice Program

Hospice overview and quality summary

Kaiser Foundation Hospital Hospice Program is a for-profit hospice care provider in Downey, CA, serving patients and families in Los Angeles County and the surrounding area. Medicare certified since 1983, Kaiser Foundation Hospital Hospice Program has provided 43 years of end-of-life and palliative care to the community.

Kaiser Foundation Hospital Hospice Program serves an average of 174 patients per day, covering 130 ZIP codes across its service area. 99% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Kaiser Foundation Hospital Hospice Program holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.

When choosing hospice care in Downey, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since1983
CountyLos Angeles
Avg Daily Census174 patients
Service Area130 ZIP codes
HCI Score10/10
Affiliated Doctors10

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Kaiser Foundation Hospital Hospice Program has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Downey, CA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
81%

81% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
87%

87% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
69%

69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
77%

77% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
67%

67% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
72%

72% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
77%

77% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.7%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.6%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.6%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.1%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Kaiser Foundation Hospital Hospice Program's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

50.4% of Kaiser Foundation Hospital Hospice Program's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

89.2%

Natl: 89.5%

29th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

16.8

Natl: 13.4

86th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

15.7%

Natl: 9.2%

89th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

49.9%

Natl: 55.4%

45th pctl

Early Live Discharges

Patients discharged alive within 3 days

5.2%

Natl: 7.2%

41th pctl

Late Live Discharges

Patients discharged alive after enrollment

20.1%

Natl: 40%

13th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0.9%

Natl: 2.3%

48th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

67th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,382

Natl: $16,971

20th pctl

Patient Population

Primary diagnoses of hospice patients

Kaiser Foundation Hospital Hospice Program's patient population is primarily composed of individuals with cancer (42%), followed by other conditions (24%), dementia (12%), cardiovascular disease (11%), stroke (8%), respiratory disease (5%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer42%
Other Conditions24%
Dementia12%
Cardiovascular Disease11%
Stroke8%
Respiratory Disease5%

Care Settings

Where hospice care is delivered

Kaiser Foundation Hospital Hospice Program delivers 99% of its care in patients' homes, with 1% in assisted living settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 174 patients per day.

Patient's Home

99%

Assisted Living

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Kaiser Foundation Hospital Hospice Program

What is the CMS rating for Kaiser Foundation Hospital Hospice Program?

Kaiser Foundation Hospital Hospice Program has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Kaiser Foundation Hospital Hospice Program primarily treat?

Kaiser Foundation Hospital Hospice Program's patient population includes cancer (42%), other conditions (24%), dementia (12%), cardiovascular disease (11%), stroke (8%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.

Where does Kaiser Foundation Hospital Hospice Program provide care?

Kaiser Foundation Hospital Hospice Program provides care in patient's home (99%), assisted living (1%).

How large is Kaiser Foundation Hospital Hospice Program?

Kaiser Foundation Hospital Hospice Program serves an average of 174 patients per day and covers 130 ZIP codes in its service area.

How many doctors are affiliated with Kaiser Foundation Hospital Hospice Program?

10 physicians are affiliated with Kaiser Foundation Hospital Hospice Program.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·