About Healing Care Hospice, Inc
Hospice overview and quality summary
Healing Care Hospice, Inc is a for-profit hospice care provider in Downey, CA, serving patients and families in Los Angeles County and the surrounding area. Medicare certified since 2014, Healing Care Hospice, Inc has provided 12 years of end-of-life and palliative care to the community.
Healing Care Hospice, Inc serves an average of 157 patients per day, covering 332 ZIP codes across its service area. 74% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Healing Care Hospice, Inc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 8 physicians are affiliated with this hospice.
When choosing hospice care in Downey, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Healing Care Hospice, Inc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Downey, CA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
73% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
93.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
93.3%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Healing Care Hospice, Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
39.9% of Healing Care Hospice, Inc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
97.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
10.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
66.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
47.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
9.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$24,187
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Healing Care Hospice, Inc's patient population is primarily composed of individuals with dementia (32%), followed by cardiovascular disease (25%), cancer (23%), other conditions (10%), respiratory disease (6%), stroke (6%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Healing Care Hospice, Inc delivers 74% of its care in patients' homes, with 20% in assisted living settings, 5% in skilled nursing settings. The hospice serves an average of 157 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Healing Care Hospice, Inc
8 affiliated physicians
Dr. Laura Ryan, MD
Internal Medicine
Dr. Arnab Ganguly, MD
Pediatric Medicine
Dr. Gustavo Estrella, MD
Family Practice
Dr. Anar Patel-joshi, MD
Family Practice
Dr. Thao Hoang, DO
Osteopathic Manipulative Medicine
Dr. Matthew Long, DO
Family Practice
Dr. Mariam Hasan, MD
Internal Medicine
Dr. Robert Wielenga, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Healing Care Hospice, Inc
What is the CMS rating for Healing Care Hospice, Inc?
Healing Care Hospice, Inc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Healing Care Hospice, Inc primarily treat?
Healing Care Hospice, Inc's patient population includes dementia (32%), cardiovascular disease (25%), cancer (23%), other conditions (10%), respiratory disease (6%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Healing Care Hospice, Inc provide care?
Healing Care Hospice, Inc provides care in patient's home (74%), assisted living (20%), skilled nursing (5%).
How large is Healing Care Hospice, Inc?
Healing Care Hospice, Inc serves an average of 157 patients per day and covers 332 ZIP codes in its service area.
How many doctors are affiliated with Healing Care Hospice, Inc?
8 physicians are affiliated with Healing Care Hospice, Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·