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Hospice Care

Intelicare Hospice Services

441 S Main St, Suite 4, Standish, MI 48658

For-Profit
10 Years Certified
54 Patients/Day

Contact Intelicare Hospice Services

(989) 941-9975Get Directions

441 S Main St, Suite 4
Standish, MI 48658

About Intelicare Hospice Services

Hospice overview and quality summary

Intelicare Hospice Services is a for-profit hospice care provider in Standish, MI, serving patients and families in Arenac County and the surrounding area. Medicare certified since 2016, Intelicare Hospice Services has provided 10 years of end-of-life and palliative care to the community.

Intelicare Hospice Services serves an average of 54 patients per day, covering 61 ZIP codes across its service area. 32% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.

When choosing hospice care in Standish, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2016
CountyArenac
Avg Daily Census54 patients
Service Area61 ZIP codes
HCI Score9/10
Affiliated Doctors9

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
93%

93% of caregivers gave Intelicare Hospice Services a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
81%

81% of caregivers gave Intelicare Hospice Services a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
82%

82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
77%

77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
82%

82% of caregivers gave Intelicare Hospice Services a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
88%

88% of caregivers gave Intelicare Hospice Services a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Intelicare Hospice Services a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.1%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.2%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

95.7%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.2%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.0%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

98.3%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

92.1%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Intelicare Hospice Services's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

45.9% of Intelicare Hospice Services's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

88.8%

Natl: 89.5%

28th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.3

Natl: 13.4

39th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.2%

Natl: 9.2%

41th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

66.3%

Natl: 55.4%

69th pctl

Early Live Discharges

Patients discharged alive within 3 days

5.6%

Natl: 7.2%

44th pctl

Late Live Discharges

Patients discharged alive after enrollment

25%

Natl: 40%

21th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

8.3%

Natl: 8%

56th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$17,110

Natl: $16,971

45th pctl

Patient Population

Primary diagnoses of hospice patients

Intelicare Hospice Services's patient population is primarily composed of individuals with dementia (29%), followed by cardiovascular disease (26%), cancer (16%), other conditions (14%), respiratory disease (9%), stroke (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia29%
Cardiovascular Disease26%
Cancer16%
Other Conditions14%
Respiratory Disease9%
Stroke9%

Care Settings

Where hospice care is delivered

Intelicare Hospice Services delivers 32% of its care in patients' homes, with 40% in assisted living settings, 27% in nursing facility settings, 1% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 54 patients per day.

Assisted Living

40%

Patient's Home

32%

Nursing Facility

27%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Intelicare Hospice Services

What is the CMS rating for Intelicare Hospice Services?

Intelicare Hospice Services does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Intelicare Hospice Services primarily treat?

Intelicare Hospice Services's patient population includes dementia (29%), cardiovascular disease (26%), cancer (16%), other conditions (14%), respiratory disease (9%), stroke (9%). This reflects the hospice's experience managing these conditions.

Where does Intelicare Hospice Services provide care?

Intelicare Hospice Services provides care in assisted living (40%), patient's home (32%), nursing facility (27%), skilled nursing (1%).

How large is Intelicare Hospice Services?

Intelicare Hospice Services serves an average of 54 patients per day and covers 61 ZIP codes in its service area.

How many doctors are affiliated with Intelicare Hospice Services?

9 physicians are affiliated with Intelicare Hospice Services.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·