About Intelicare Hospice Services
Hospice overview and quality summary
Intelicare Hospice Services is a for-profit hospice care provider in Standish, MI, serving patients and families in Arenac County and the surrounding area. Medicare certified since 2016, Intelicare Hospice Services has provided 10 years of end-of-life and palliative care to the community.
Intelicare Hospice Services serves an average of 54 patients per day, covering 61 ZIP codes across its service area. 32% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.
When choosing hospice care in Standish, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Intelicare Hospice Services a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
81% of caregivers gave Intelicare Hospice Services a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
82% of caregivers gave Intelicare Hospice Services a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
88% of caregivers gave Intelicare Hospice Services a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
87% of caregivers gave Intelicare Hospice Services a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.1%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.2%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
95.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.2%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.3%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
92.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Intelicare Hospice Services's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
45.9% of Intelicare Hospice Services's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
88.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
66.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
25%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,110
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Intelicare Hospice Services's patient population is primarily composed of individuals with dementia (29%), followed by cardiovascular disease (26%), cancer (16%), other conditions (14%), respiratory disease (9%), stroke (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Intelicare Hospice Services delivers 32% of its care in patients' homes, with 40% in assisted living settings, 27% in nursing facility settings, 1% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 54 patients per day.
Assisted Living
Patient's Home
Nursing Facility
Skilled Nursing
Doctors at Intelicare Hospice Services
9 affiliated physicians
Dr. Christopher Gong, MD
General Surgery
Dr. Garrett Smith, MD
Internal Medicine
Dr. Kelly Kobel
Nurse Practitioner
Dr. Brian Gedeon, MD
Internal Medicine
Dr. Hernan Maldonado, MD
Emergency Medicine
Dr. David Dargis, DO
Family Practice
Dr. John Wilkins, DO
Family Practice
Dr. Naeem Ahmed, MD
Internal Medicine
Dr. Russell Anderson, DO
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Intelicare Hospice Services
What is the CMS rating for Intelicare Hospice Services?
Intelicare Hospice Services does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Intelicare Hospice Services primarily treat?
Intelicare Hospice Services's patient population includes dementia (29%), cardiovascular disease (26%), cancer (16%), other conditions (14%), respiratory disease (9%), stroke (9%). This reflects the hospice's experience managing these conditions.
Where does Intelicare Hospice Services provide care?
Intelicare Hospice Services provides care in assisted living (40%), patient's home (32%), nursing facility (27%), skilled nursing (1%).
How large is Intelicare Hospice Services?
Intelicare Hospice Services serves an average of 54 patients per day and covers 61 ZIP codes in its service area.
How many doctors are affiliated with Intelicare Hospice Services?
9 physicians are affiliated with Intelicare Hospice Services.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·