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Hospice Care

Integris Hospice House

Excellent5-Star CMS Rating

13920 Quailbrook Drive, Oklahoma City, OK 73134

For-Profit
30 Years Certified
24 Patients/Day

Contact Integris Hospice House

(405) 848-8884Get Directions

13920 Quailbrook Drive
Oklahoma City, OK 73134

About Integris Hospice House

Hospice overview and quality summary

Integris Hospice House is a for-profit hospice care provider in Oklahoma City, OK, serving patients and families in Oklahoma County and the surrounding area. Medicare certified since 1996, Integris Hospice House has provided 30 years of end-of-life and palliative care to the community.

Integris Hospice House serves an average of 24 patients per day, covering 87 ZIP codes across its service area. 68% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Integris Hospice House has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency.

When choosing hospice care in Oklahoma City, OK, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipFor-Profit
Certified Since1996
CountyOklahoma
Avg Daily Census24 patients
Service Area87 ZIP codes
HCI Score9/10

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Integris Hospice House has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Integris Hospice House among the higher-rated hospice providers serving families in Oklahoma City, OK.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
94%

94% of caregivers gave Integris Hospice House a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
86%

86% of caregivers gave Integris Hospice House a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
89%

89% of caregivers gave Integris Hospice House a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
86%

86% of caregivers gave Integris Hospice House a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
83%

83% of caregivers gave Integris Hospice House a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
87%

87% of caregivers gave Integris Hospice House a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
92%

92% of caregivers gave Integris Hospice House a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.6%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

92.6%

Natl: 98.3%

Below Average

Pain Screening

Patients screened for pain upon hospice admission

97.2%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

67.4%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

93.1%

Natl: 99.0%

Below Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

96.4%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

59.1%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Integris Hospice House's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

59.4% of Integris Hospice House's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

98%

Natl: 89.5%

86th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.2

Natl: 13.4

38th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.4%

Natl: 9.2%

72th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

73.2%

Natl: 55.4%

79th pctl

Early Live Discharges

Patients discharged alive within 3 days

17.9%

Natl: 7.2%

95th pctl

Late Live Discharges

Patients discharged alive after enrollment

17.9%

Natl: 40%

10th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

2.6%

Natl: 8%

25th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

5.1%

Natl: 2.3%

89th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

16%

Natl: 0.6%

100th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$4,061

Natl: $16,971

1th pctl

Patient Population

Primary diagnoses of hospice patients

Integris Hospice House's patient population is primarily composed of individuals with respiratory disease (23%), followed by other conditions (23%), cancer (20%), dementia (18%), stroke (11%), cardiovascular disease (6%).

Respiratory Disease23%
Other Conditions23%
Cancer20%
Dementia18%
Stroke11%
Cardiovascular Disease6%

Care Settings

Where hospice care is delivered

Integris Hospice House delivers 68% of its care in patients' homes, with 16% in inpatient hospice settings, 9% in assisted living settings, 7% in nursing facility settings. The hospice serves an average of 24 patients per day.

Patient's Home

68%

Inpatient Hospice

16%

Assisted Living

9%

Nursing Facility

7%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Integris Hospice House

What is the CMS rating for Integris Hospice House?

Integris Hospice House has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Integris Hospice House primarily treat?

Integris Hospice House's patient population includes respiratory disease (23%), other conditions (23%), cancer (20%), dementia (18%), stroke (11%), cardiovascular disease (6%). This reflects the hospice's experience managing these conditions.

Where does Integris Hospice House provide care?

Integris Hospice House provides care in patient's home (68%), inpatient hospice (16%), assisted living (9%), nursing facility (7%).

How large is Integris Hospice House?

Integris Hospice House serves an average of 24 patients per day and covers 87 ZIP codes in its service area.

How many doctors are affiliated with Integris Hospice House?

Affiliated physician data is not currently available for Integris Hospice House.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·