About A+ Hospice Care
Hospice overview and quality summary
A+ Hospice Care is a for-profit hospice care provider in Reno, NV, serving patients and families in Washoe County and the surrounding area. Medicare certified since 2015, A+ Hospice Care has provided 11 years of end-of-life and palliative care to the community.
A+ Hospice Care serves an average of 67 patients per day, covering 41 ZIP codes across its service area. 49% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
A+ Hospice Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 6 out of 10, a composite measure of care quality and efficiency.
When choosing hospice care in Reno, NV, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
A+ Hospice Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places A+ Hospice Care among the higher-rated hospice providers serving families in Reno, NV.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave A+ Hospice Care a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave A+ Hospice Care a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave A+ Hospice Care a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave A+ Hospice Care a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave A+ Hospice Care a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave A+ Hospice Care a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
97.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
94.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
84.2%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
97.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.1%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
86.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
A+ Hospice Care's Hospice Care Index (HCI) score is 6 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
39.2% of A+ Hospice Care's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
75.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
7.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
84.2%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
50%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$19,863
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
A+ Hospice Care's patient population is primarily composed of individuals with cardiovascular disease (36%), followed by dementia (27%), cancer (16%), respiratory disease (11%), stroke (8%), other conditions (5%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
A+ Hospice Care delivers 49% of its care in patients' homes, with 45% in assisted living settings, 6% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 67 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About A+ Hospice Care
What is the CMS rating for A+ Hospice Care?
A+ Hospice Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does A+ Hospice Care primarily treat?
A+ Hospice Care's patient population includes cardiovascular disease (36%), dementia (27%), cancer (16%), respiratory disease (11%), stroke (8%), other conditions (5%). This reflects the hospice's experience managing these conditions.
Where does A+ Hospice Care provide care?
A+ Hospice Care provides care in patient's home (49%), assisted living (45%), skilled nursing (6%).
How large is A+ Hospice Care?
A+ Hospice Care serves an average of 67 patients per day and covers 41 ZIP codes in its service area.
How many doctors are affiliated with A+ Hospice Care?
Affiliated physician data is not currently available for A+ Hospice Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·