About Icare Home Health & Hospice, Llc
Hospice overview and quality summary
Icare Home Health & Hospice, Llc is a for-profit hospice care provider in Springville, UT, serving patients and families in Utah County and the surrounding area. Medicare certified since 2011, Icare Home Health & Hospice, Llc has provided 15 years of end-of-life and palliative care to the community.
Icare Home Health & Hospice, Llc serves an average of 49 patients per day, covering 38 ZIP codes across its service area. 37% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 6 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Springville, UT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Icare Home Health & Hospice, Llc a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Icare Home Health & Hospice, Llc a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
78% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
86% of caregivers gave Icare Home Health & Hospice, Llc a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
90% of caregivers gave Icare Home Health & Hospice, Llc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.1%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
92.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
91.2%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
71.1%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
92.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
83.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
85.7%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
54.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Icare Home Health & Hospice, Llc's Hospice Care Index (HCI) score is 6 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
0.0% of Icare Home Health & Hospice, Llc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
0.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
0
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
0%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
100%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
37%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,161
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Icare Home Health & Hospice, Llc's patient population is primarily composed of individuals with cardiovascular disease (32%), followed by other conditions (21%), dementia (20%), cancer (16%), respiratory disease (8%), stroke (7%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
Icare Home Health & Hospice, Llc delivers 37% of its care in patients' homes, with 63% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 49 patients per day.
Assisted Living
Patient's Home
Doctors at Icare Home Health & Hospice, Llc
1 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Icare Home Health & Hospice, Llc
What is the CMS rating for Icare Home Health & Hospice, Llc?
Icare Home Health & Hospice, Llc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Icare Home Health & Hospice, Llc primarily treat?
Icare Home Health & Hospice, Llc's patient population includes cardiovascular disease (32%), other conditions (21%), dementia (20%), cancer (16%), respiratory disease (8%), stroke (7%). This reflects the hospice's experience managing these conditions.
Where does Icare Home Health & Hospice, Llc provide care?
Icare Home Health & Hospice, Llc provides care in assisted living (63%), patient's home (37%).
How large is Icare Home Health & Hospice, Llc?
Icare Home Health & Hospice, Llc serves an average of 49 patients per day and covers 38 ZIP codes in its service area.
How many doctors are affiliated with Icare Home Health & Hospice, Llc?
1 physicians are affiliated with Icare Home Health & Hospice, Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·