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Hospice Care

Icare Home Health & Hospice, Llc

672 West 400 South, Suite 202, Springville, UT 84663

For-Profit
15 Years Certified
49 Patients/Day

Contact Icare Home Health

(801) 228-0411Get Directions

672 West 400 South, Suite 202
Springville, UT 84663

About Icare Home Health & Hospice, Llc

Hospice overview and quality summary

Icare Home Health & Hospice, Llc is a for-profit hospice care provider in Springville, UT, serving patients and families in Utah County and the surrounding area. Medicare certified since 2011, Icare Home Health & Hospice, Llc has provided 15 years of end-of-life and palliative care to the community.

Icare Home Health & Hospice, Llc serves an average of 49 patients per day, covering 38 ZIP codes across its service area. 37% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 6 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.

When choosing hospice care in Springville, UT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2011
CountyUtah
Avg Daily Census49 patients
Service Area38 ZIP codes
HCI Score6/10
Affiliated Doctors1

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave Icare Home Health & Hospice, Llc a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
94%

94% of caregivers gave Icare Home Health & Hospice, Llc a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
75%

75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
78%

78% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
75%

75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
71%

71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
86%

86% of caregivers gave Icare Home Health & Hospice, Llc a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
90%

90% of caregivers gave Icare Home Health & Hospice, Llc a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.1%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

92.9%

Natl: 98.3%

Below Average

Pain Screening

Patients screened for pain upon hospice admission

91.2%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

71.1%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

92.0%

Natl: 99.0%

Below Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

83.9%

Natl: 97.4%

Below Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

85.7%

Natl: 93.2%

Below Average

Composite Process Score

Composite measure of all hospice care process quality measures

54.9%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

6/10

Overall HCI Score

National average: 8.8/10

Icare Home Health & Hospice, Llc's Hospice Care Index (HCI) score is 6 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

0.0% of Icare Home Health & Hospice, Llc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

0.5%

Natl: 89.5%

1th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

0

Natl: 13.4

1th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

0%

Natl: 9.2%

1th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

100%

Natl: 55.4%

100th pctl

Early Live Discharges

Patients discharged alive within 3 days

7.4%

Natl: 7.2%

57th pctl

Late Live Discharges

Patients discharged alive after enrollment

37%

Natl: 40%

51th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$16,161

Natl: $16,971

40th pctl

Patient Population

Primary diagnoses of hospice patients

Icare Home Health & Hospice, Llc's patient population is primarily composed of individuals with cardiovascular disease (32%), followed by other conditions (21%), dementia (20%), cancer (16%), respiratory disease (8%), stroke (7%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease32%
Other Conditions21%
Dementia20%
Cancer16%
Respiratory Disease8%
Stroke7%

Care Settings

Where hospice care is delivered

Icare Home Health & Hospice, Llc delivers 37% of its care in patients' homes, with 63% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 49 patients per day.

Assisted Living

63%

Patient's Home

37%

Doctors at Icare Home Health & Hospice, Llc

1 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Icare Home Health & Hospice, Llc

What is the CMS rating for Icare Home Health & Hospice, Llc?

Icare Home Health & Hospice, Llc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Icare Home Health & Hospice, Llc primarily treat?

Icare Home Health & Hospice, Llc's patient population includes cardiovascular disease (32%), other conditions (21%), dementia (20%), cancer (16%), respiratory disease (8%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Icare Home Health & Hospice, Llc provide care?

Icare Home Health & Hospice, Llc provides care in assisted living (63%), patient's home (37%).

How large is Icare Home Health & Hospice, Llc?

Icare Home Health & Hospice, Llc serves an average of 49 patients per day and covers 38 ZIP codes in its service area.

How many doctors are affiliated with Icare Home Health & Hospice, Llc?

1 physicians are affiliated with Icare Home Health & Hospice, Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·