About Hospicio Plena Serenidad
Hospice overview and quality summary
Hospicio Plena Serenidad is a for-profit hospice care provider in Carolina, PR, serving patients and families in Carolina County and the surrounding area. Medicare certified since 2007, Hospicio Plena Serenidad has provided 19 years of end-of-life and palliative care to the community.
Hospicio Plena Serenidad serves an average of 20 patients per day, covering 49 ZIP codes across its service area. 72% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Carolina, PR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Hospicio Plena Serenidad a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
86% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
78% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
70% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
71% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.8%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
62.5%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
95.5%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
86.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospicio Plena Serenidad's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
35.3% of Hospicio Plena Serenidad's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
79.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
16.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
62.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$4,841
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospicio Plena Serenidad's patient population is primarily composed of individuals with dementia (36%), followed by cancer (29%), other conditions (17%), cardiovascular disease (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Hospicio Plena Serenidad delivers 72% of its care in patients' homes, with 28% in assisted living settings. The hospice serves an average of 20 patients per day.
Patient's Home
Assisted Living
Doctors at Hospicio Plena Serenidad
1 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hospicio Plena Serenidad
What is the CMS rating for Hospicio Plena Serenidad?
Hospicio Plena Serenidad does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Hospicio Plena Serenidad primarily treat?
Hospicio Plena Serenidad's patient population includes dementia (36%), cancer (29%), other conditions (17%), cardiovascular disease (9%). This reflects the hospice's experience managing these conditions.
Where does Hospicio Plena Serenidad provide care?
Hospicio Plena Serenidad provides care in patient's home (72%), assisted living (28%).
How large is Hospicio Plena Serenidad?
Hospicio Plena Serenidad serves an average of 20 patients per day and covers 49 ZIP codes in its service area.
How many doctors are affiliated with Hospicio Plena Serenidad?
1 physicians are affiliated with Hospicio Plena Serenidad.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·