About Condado Hospice Program Inc
Hospice overview and quality summary
Condado Hospice Program Inc is a for-profit hospice care provider in San Juan, PR, serving patients and families in San Juan County and the surrounding area. Medicare certified since 1992, Condado Hospice Program Inc has provided 34 years of end-of-life and palliative care to the community.
Condado Hospice Program Inc serves an average of 47 patients per day, covering 69 ZIP codes across its service area. 65% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Condado Hospice Program Inc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.
When choosing hospice care in San Juan, PR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Condado Hospice Program Inc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Condado Hospice Program Inc among the higher-rated hospice providers serving families in San Juan, PR.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Condado Hospice Program Inc a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Condado Hospice Program Inc a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.1%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
91.8%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Dyspnea Screening
Patients screened for shortness of breath upon admission
97.3%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
96.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
89.3%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
85.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Condado Hospice Program Inc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
34.1% of Condado Hospice Program Inc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
85.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
9.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
50.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
1.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
4.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$6,684
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Condado Hospice Program Inc's patient population is primarily composed of individuals with dementia (42%), followed by cancer (21%), other conditions (12%), cardiovascular disease (10%), respiratory disease (8%), stroke (8%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Condado Hospice Program Inc delivers 65% of its care in patients' homes, with 35% in assisted living settings. The hospice serves an average of 47 patients per day.
Patient's Home
Assisted Living
Doctors at Condado Hospice Program Inc
4 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Condado Hospice Program Inc
What is the CMS rating for Condado Hospice Program Inc?
Condado Hospice Program Inc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Condado Hospice Program Inc primarily treat?
Condado Hospice Program Inc's patient population includes dementia (42%), cancer (21%), other conditions (12%), cardiovascular disease (10%), respiratory disease (8%), stroke (8%). This reflects the hospice's experience managing these conditions.
Where does Condado Hospice Program Inc provide care?
Condado Hospice Program Inc provides care in patient's home (65%), assisted living (35%).
How large is Condado Hospice Program Inc?
Condado Hospice Program Inc serves an average of 47 patients per day and covers 69 ZIP codes in its service area.
How many doctors are affiliated with Condado Hospice Program Inc?
4 physicians are affiliated with Condado Hospice Program Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·