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Hospice Care

Hospice Of Yancey County

Excellent5-Star CMS Rating

856 George's Fork Road, Burnsville, NC 28714

Non-Profit
33 Years Certified
73 Patients/Day

Contact Hospice Of Yancey

(828) 682-9675Get Directions

856 George's Fork Road
Burnsville, NC 28714

About Hospice Of Yancey County

Hospice overview and quality summary

Hospice Of Yancey County is a nonprofit hospice care provider in Burnsville, NC, serving patients and families in Yancey County and the surrounding area. Medicare certified since 1993, Hospice Of Yancey County has provided 33 years of end-of-life and palliative care to the community.

Hospice Of Yancey County serves an average of 73 patients per day, covering 20 ZIP codes across its service area. 73% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hospice Of Yancey County has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 15 physicians are affiliated with this hospice.

When choosing hospice care in Burnsville, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipNon-Profit
Certified Since1993
CountyYancey
Avg Daily Census73 patients
Service Area20 ZIP codes
HCI Score10/10
Affiliated Doctors15

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Hospice Of Yancey County has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of Yancey County among the higher-rated hospice providers serving families in Burnsville, NC.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
97%

97% of caregivers gave Hospice Of Yancey County a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
82%

82% of caregivers gave Hospice Of Yancey County a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
91%

91% of caregivers gave Hospice Of Yancey County a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
86%

86% of caregivers gave Hospice Of Yancey County a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
86%

86% of caregivers gave Hospice Of Yancey County a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
92%

92% of caregivers gave Hospice Of Yancey County a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
95%

95% of caregivers gave Hospice Of Yancey County a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

98.5%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.5%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.2%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.5%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

77.6%

Natl: 97.4%

Below Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

91.6%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice Of Yancey County's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

74.5% of Hospice Of Yancey County's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

93.4%

Natl: 89.5%

49th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

10.4

Natl: 13.4

29th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.9%

Natl: 9.2%

50th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

78%

Natl: 55.4%

84th pctl

Early Live Discharges

Patients discharged alive within 3 days

1.8%

Natl: 7.2%

21th pctl

Late Live Discharges

Patients discharged alive after enrollment

48.2%

Natl: 40%

79th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

1.8%

Natl: 8%

22th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.5%

Natl: 0.6%

83th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$22,320

Natl: $16,971

71th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice Of Yancey County's patient population is primarily composed of individuals with cardiovascular disease (34%), followed by dementia (25%), cancer (20%), respiratory disease (10%), other conditions (9%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease34%
Dementia25%
Cancer20%
Respiratory Disease10%
Other Conditions9%

Care Settings

Where hospice care is delivered

Hospice Of Yancey County delivers 73% of its care in patients' homes, with 17% in nursing facility settings, 8% in assisted living settings, 1% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 73 patients per day.

Patient's Home

73%

Nursing Facility

17%

Assisted Living

8%

Skilled Nursing

1%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice Of Yancey County

What is the CMS rating for Hospice Of Yancey County?

Hospice Of Yancey County has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice Of Yancey County primarily treat?

Hospice Of Yancey County's patient population includes cardiovascular disease (34%), dementia (25%), cancer (20%), respiratory disease (10%), other conditions (9%). This reflects the hospice's experience managing these conditions.

Where does Hospice Of Yancey County provide care?

Hospice Of Yancey County provides care in patient's home (73%), nursing facility (17%), assisted living (8%), skilled nursing (1%), hospital (1%).

How large is Hospice Of Yancey County?

Hospice Of Yancey County serves an average of 73 patients per day and covers 20 ZIP codes in its service area.

How many doctors are affiliated with Hospice Of Yancey County?

15 physicians are affiliated with Hospice Of Yancey County.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·