About Hospice Of The Valley, A Sutter Care At Home Affil
Hospice overview and quality summary
Hospice Of The Valley, A Sutter Care At Home Affil is a for-profit hospice care provider in San Jose, CA, serving patients and families in Santa Clara County and the surrounding area. Medicare certified since 1984, Hospice Of The Valley, A Sutter Care At Home Affil has provided 42 years of end-of-life and palliative care to the community.
Hospice Of The Valley, A Sutter Care At Home Affil serves an average of 166 patients per day, covering 63 ZIP codes across its service area. 60% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Hospice Of The Valley, A Sutter Care At Home Affil a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.
When choosing hospice care in San Jose, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Hospice Of The Valley, A Sutter Care At Home Affil has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in San Jose, CA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
78% of caregivers gave Hospice Of The Valley, A Sutter Care At Home Affil a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
87% of caregivers gave Hospice Of The Valley, A Sutter Care At Home Affil a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.8%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Of The Valley, A Sutter Care At Home Affil's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
66.8% of Hospice Of The Valley, A Sutter Care At Home Affil's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
91.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
61.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
38.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
10.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.2%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$22,473
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Of The Valley, A Sutter Care At Home Affil's patient population is primarily composed of individuals with stroke (31%), followed by cancer (29%), dementia (16%), cardiovascular disease (15%), other conditions (8%), respiratory disease (4%).
Care Settings
Where hospice care is delivered
Hospice Of The Valley, A Sutter Care At Home Affil delivers 60% of its care in patients' homes, with 34% in assisted living settings, 7% in skilled nursing settings. The hospice serves an average of 166 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Hospice Of The Valley, A Sutter Care At Home Affil
3 affiliated physicians
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in CA
Redwood Hospice
For-Profit · 4 mi away
1101 S Winchester Blvd, Suite J-216, San Jose, CA 95128
(800) 825-8556
Accentcare Hospice & Palliative Care Of Northern C
For-Profit · 5 mi away
400 Race Street, Suite 101, San Jose, CA 95126
(408) 377-3018
Sunrise Hospice Care Inc.
For-Profit · 6 mi away
4300 Stevens Creek Boulevard, Suite 125, San Jose, CA 95129
(408) 766-7720
Gentiva
For-Profit · 6 mi away
2055 Gateway Place, Suite 600, San Jose, CA 95110
(408) 626-4868
Heartland Hospice Services
Other · 7 mi away
2005 De La Cruz Boulevard, Suite 271, Santa Clara, CA 95050
(408) 450-7850
Star Care Hospice, Inc
For-Profit · 8 mi away
6980 Santa Teresa Blvd, Suite 140, San Jose, CA 95119
(408) 667-3140
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Hospice Of The Valley, A Sutter Care At Home Affil
What is the CMS rating for Hospice Of The Valley, A Sutter Care At Home Affil?
Hospice Of The Valley, A Sutter Care At Home Affil has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Of The Valley, A Sutter Care At Home Affil primarily treat?
Hospice Of The Valley, A Sutter Care At Home Affil's patient population includes stroke (31%), cancer (29%), dementia (16%), cardiovascular disease (15%), other conditions (8%), respiratory disease (4%). This reflects the hospice's experience managing these conditions.
Where does Hospice Of The Valley, A Sutter Care At Home Affil provide care?
Hospice Of The Valley, A Sutter Care At Home Affil provides care in patient's home (60%), assisted living (34%), skilled nursing (7%).
How large is Hospice Of The Valley, A Sutter Care At Home Affil?
Hospice Of The Valley, A Sutter Care At Home Affil serves an average of 166 patients per day and covers 63 ZIP codes in its service area.
How many doctors are affiliated with Hospice Of The Valley, A Sutter Care At Home Affil?
3 physicians are affiliated with Hospice Of The Valley, A Sutter Care At Home Affil.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·