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Hospice Care

Accentcare Hospice & Palliative Care Of Northern C

Below Average2-Star CMS Rating

400 Race Street, Suite 101, San Jose, CA 95126

For-Profit
13 Years Certified
11 Patients/Day

Contact Accentcare Hospice &

(408) 377-3018Get Directions

400 Race Street, Suite 101
San Jose, CA 95126

About Accentcare Hospice & Palliative Care Of Northern C

Hospice overview and quality summary

Accentcare Hospice & Palliative Care Of Northern C is a for-profit hospice care provider in San Jose, CA, serving patients and families in Santa Clara County and the surrounding area. Medicare certified since 2013, Accentcare Hospice & Palliative Care Of Northern C has provided 13 years of end-of-life and palliative care to the community.

Accentcare Hospice & Palliative Care Of Northern C serves an average of 11 patients per day, covering 66 ZIP codes across its service area. 46% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Accentcare Hospice & Palliative Care Of Northern C holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.

When choosing hospice care in San Jose, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2013
CountySanta Clara
Avg Daily Census11 patients
Service Area66 ZIP codes
HCI Score10/10
Affiliated Doctors1

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Accentcare Hospice & Palliative Care Of Northern C has received a 2-star quality rating from CMS, based on caregiver survey results. Families in San Jose, CA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
85%

85% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
66%

66% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
75%

75% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
62%

62% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
74%

74% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
79%

79% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.4%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.4%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Accentcare Hospice & Palliative Care Of Northern C's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

76.7% of Accentcare Hospice & Palliative Care Of Northern C's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

98.6%

Natl: 89.5%

89th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

17.6

Natl: 13.4

89th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

12.4%

Natl: 9.2%

81th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

37.3%

Natl: 55.4%

30th pctl

Early Live Discharges

Patients discharged alive within 3 days

8.8%

Natl: 7.2%

66th pctl

Late Live Discharges

Patients discharged alive after enrollment

44.1%

Natl: 40%

70th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

14.7%

Natl: 8%

82th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

3.4%

Natl: 0.6%

97th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$18,589

Natl: $16,971

54th pctl

Patient Population

Primary diagnoses of hospice patients

Accentcare Hospice & Palliative Care Of Northern C's patient population is primarily composed of individuals with other conditions (31%), followed by respiratory disease (26%), cancer (17%), stroke (11%), dementia (10%).

Other Conditions31%
Respiratory Disease26%
Cancer17%
Stroke11%
Dementia10%

Care Settings

Where hospice care is delivered

Accentcare Hospice & Palliative Care Of Northern C delivers 46% of its care in patients' homes, with 39% in nursing facility settings, 8% in assisted living settings, 7% in hospital settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 11 patients per day.

Patient's Home

46%

Nursing Facility

39%

Assisted Living

8%

Hospital

7%

Doctors at Accentcare Hospice & Palliative Care Of Northern C

1 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Accentcare Hospice & Palliative Care Of Northern C

What is the CMS rating for Accentcare Hospice & Palliative Care Of Northern C?

Accentcare Hospice & Palliative Care Of Northern C has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Accentcare Hospice & Palliative Care Of Northern C primarily treat?

Accentcare Hospice & Palliative Care Of Northern C's patient population includes other conditions (31%), respiratory disease (26%), cancer (17%), stroke (11%), dementia (10%). This reflects the hospice's experience managing these conditions.

Where does Accentcare Hospice & Palliative Care Of Northern C provide care?

Accentcare Hospice & Palliative Care Of Northern C provides care in patient's home (46%), nursing facility (39%), assisted living (8%), hospital (7%).

How large is Accentcare Hospice & Palliative Care Of Northern C?

Accentcare Hospice & Palliative Care Of Northern C serves an average of 11 patients per day and covers 66 ZIP codes in its service area.

How many doctors are affiliated with Accentcare Hospice & Palliative Care Of Northern C?

1 physicians are affiliated with Accentcare Hospice & Palliative Care Of Northern C.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·